Director General de Hostelería

Red Roof Inn; Roseville (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Red Roof Inn in Roseville, MI is seeking a dynamic Hospitality General Manager to lead our team and deliver exceptional guest experiences in a fast-paced setting. You will oversee front desk, housekeeping, and maintenance while driving profitability and guest satisfaction.

The ideal candidate has 2+ years of hotel management experience, strong leadership, and expertise in PMS and revenue management. Flexibility for weekends/holidays is required. Join us to elevate service and brand standards.

Qualifications

• 2+ years of hotel management or hospitality general manager experience.
• Proven track record in team leadership, staff development, and performance management.
• Strong knowledge of hotel operations, PMS systems, and revenue management.
• Excellent communication, problem-solving, and customer service skills.
• Experience managing budgets, P&L statements, and financial reporting.
• Ability to work a flexible schedule including weekends and holidays.
• Familiarity with brand standards and franchise compliance is a plus.

Responsibilities

• Oversee all daily hotel operations including front desk, housekeeping, and maintenance departments.
• Drive guest satisfaction scores and resolve escalated customer service issues promptly.
• Recruit, train, schedule, and manage hotel staff to ensure peak performance.
• Monitor and manage property budget, revenue targets, and cost controls.
• Ensure compliance with brand standards, safety regulations, and company policies.
• Analyze occupancy rates, ADR, and RevPAR to maximize hotel profitability.
• Build relationships with local businesses and community partners to drive bookings.
• Conduct regular property inspections to maintain quality and cleanliness standards.

Skills

Team leadership

Customer service

Communication

Problem solving

Financial acumen

Tools

PMS systems

Job description

Benefits:

• Employee discounts

About the Role:

Red Roof Inn in Roseville, MI is looking for a dynamic and experienced Hospitality General Manager to lead our team and deliver exceptional guest experiences. This is your opportunity to take the helm of a well-known brand and drive operational excellence in a fast-paced hospitality environment. If you're a motivated leader with a passion for service, we want to hear from you!

**WILL DISCUSS SALARY IN PERSON**

Responsibilities:

• Oversee all daily hotel operations including front desk, housekeeping, and maintenance departments
• Drive guest satisfaction scores and resolve escalated customer service issues promptly
• Recruit, train, schedule, and manage hotel staff to ensure peak performance
• Monitor and manage property budget, revenue targets, and cost controls
• Ensure compliance with brand standards, safety regulations, and company policies
• Analyze occupancy rates, ADR, and RevPAR to maximize hotel profitability
• Build relationships with local businesses and community partners to drive bookings
• Conduct regular property inspections to maintain quality and cleanliness standards

Requirements:

• 2+ years of hotel management or hospitality general manager experience required
• Proven track record in team leadership, staff development, and performance management
• Strong knowledge of hotel operations, PMS systems, and revenue management
• Excellent communication, problem-solving, and customer service skills
• Experience managing budgets, P&L statements, and financial reporting
• Ability to work a flexible schedule including weekends and holidays
• Familiarity with brand standards and franchise compliance is a plus

About Us:

Red Roof Inn is a trusted name in the hospitality industry, known for providing comfortable, affordable accommodations to travelers across the country. Our Roseville, MI location is proud to serve guests with warm, reliable service in a welcoming environment. We foster a supportive workplace culture where employees are empowered to grow, lead, and make a real impact every day.