Hotel General Manager - Elevate Guest Experience & Profit

Red-Roof-Inns,-Inc.; Roseville (MI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Red Roof Inn in Roseville, MI seeks a dynamic Hospitality General Manager to lead day-to-day hotel operations and drive exceptional guest experiences. You will oversee front desk, housekeeping, and maintenance while focusing on revenue growth, staff development, and brand compliance.

The ideal candidate brings 2+ years of hotel management experience, strong leadership, and excellent communication skills to propel a high-performing team in a fast-paced setting.

Qualifications

• 2+ years of hotel management or hospitality general manager experience.
• Proven track record in team leadership, staff development, and performance management.
• Strong knowledge of hotel operations, PMS systems, and revenue management.
• Excellent communication, problem-solving, and customer service skills.
• Experience managing budgets, P&L statements, and financial reporting.

Responsibilities

• Oversee all daily hotel operations including front desk, housekeeping, and maintenance departments.
• Drive guest satisfaction scores and resolve escalated customer service issues promptly.
• Recruit, train, schedule, and manage hotel staff to ensure peak performance.
• Monitor and manage property budget, revenue targets, and cost controls.
• Ensure compliance with brand standards, safety regulations, and company policies.
• Analyze occupancy rates, ADR, and RevPAR to maximize hotel profitability.
• Build relationships with local businesses and community partners to drive bookings.
• Conduct regular property inspections to maintain quality and cleanliness standards.

Skills

Team leadership

Staff development

Revenue management

Budget management

Customer service

Hospitality operations

Tools

PMS systems

Job description

Red Roof Inn in Roseville, MI seeks a dynamic Hospitality General Manager to lead day-to-day hotel operations and drive exceptional guest experiences. You will oversee front desk, housekeeping, and maintenance while focusing on revenue growth, staff development, and brand compliance.

The ideal candidate brings 2+ years of hotel management experience, strong leadership, and excellent communication skills to propel a high-performing team in a fast-paced setting.