Hospitality General Manager

Red-Roof-Inns,-Inc.; Lansing (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

Red Roof Inn in Lansing, MI is seeking a dynamic Hospitality General Manager to lead our team and deliver exceptional guest experiences. Drive operational excellence in a fast-paced, rewarding environment and take the helm of a trusted brand.

The role requires 2+ years of GM experience, strong leadership, and financial acumen, with flexibility for evenings and weekends. Join a well-known brand focused on growth, guest satisfaction, and community engagement.

Qualifications

• 2+ years of hotel management or hospitality GM experience.
• Proven guest services, staff leadership, and operations management.
• Strong budgeting, P&L, and revenue optimization skills.
• Excellent communication, problem-solving, and conflict resolution.
• Experience with PMS and hotel operations software.
• Flexible schedule including evenings, weekends, and holidays.
• Bachelor's degree in Hospitality Management or related field preferred.

Responsibilities

• Oversee daily hotel operations including front desk, housekeeping, and maintenance.
• Drive revenue growth through sales strategies, rate management, and occupancy optimization.
• Recruit, train, coach, and develop a high-performing hotel staff.
• Ensure guest satisfaction by maintaining brand standards and resolving escalated concerns.
• Manage budgets, control expenses, and analyze financial reports.
• Maintain compliance with brand standards, safety regulations, and local ordinances.
• Build relationships with local businesses and community partners to increase bookings.

Skills

Guest services

Staff leadership

Operational management

Budgeting/P&L management

PMS software

Revenue optimization

Education

Bachelor's degree in Hospitality Management or related field

Tools

PMS software

Job description

Benefits:

• Employee discounts
• Paid time off

About the Role:

Red Roof Inn in Lansing, MI is looking for a dynamic and experienced Hospitality General Manager to lead our team and deliver exceptional guest experiences. This is your opportunity to take the helm of a well-known brand and drive operational excellence in a fast-paced, rewarding environment. If you're a motivated hospitality leader ready to make an impact, we want to hear from you!

Responsibilities:

• Oversee all daily hotel operations including front desk, housekeeping, and maintenance departments
• Drive revenue growth through effective sales strategies, rate management, and occupancy optimization
• Recruit, train, coach, and develop a high-performing hotel staff team
• Ensure guest satisfaction by maintaining brand standards and resolving escalated customer concerns
• Manage budgets, control expenses, and analyze financial performance reports
• Maintain compliance with Red Roof Inn brand standards, safety regulations, and local ordinances
• Build relationships with local businesses and community partners to increase bookings and brand visibility

Requirements:

• 2+ years of hotel management or hospitality general manager experience required
• Proven track record in guest services, staff leadership, and operational management
• Strong financial acumen including budgeting, P&L management, and revenue optimization
• Excellent communication, problem-solving, and conflict resolution skills
• Experience with property management systems (PMS) and hotel operations software
• Ability to work a flexible schedule including evenings, weekends, and holidays
• Bachelor's degree in Hospitality Management or related field preferred

About Us:

Red Roof Inn is a trusted name in the hospitality industry, offering comfortable, affordable accommodations to travelers across the country for over 50 years. Guests love us for our clean rooms, friendly service, and unbeatable value - and our team members love us for our supportive culture and opportunities for growth. Join a brand that takes pride in its people and its properties!