Director, Fund Services & AI-Enhanced Operations

AngelList, LLC; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

Belltower Fund Group in New York is seeking an operations leader to scale AI-enabled fund services. You will drive process changes, establish governance, train teams, and partner with Product and Engineering to implement automation while keeping the client experience at the center.

This role focuses on delivering faster, more reliable operations for complex financial, legal, tax, and compliance workflows. You will develop managers, assign clear accountability, and build service capabilities for

Qualifications

• Lead operational changes to make AI tooling work in practice: team responsibilities, controls, training, and measures of success.
• Develop managers, set clear accountability, and build the service capabilities needed for larger clients.
• Improve delivery times and productivity.
• Resolve root causes of errors and prevent repeat incidents.
• Use operational evidence to prioritize workflow changes and safe, useful automation with Product and Engineering.
• Keep the client’s experience at the center of operational decisions.
• Fund administration experience is valuable, but we are open to adjacent backgrounds with a clear record of learning quickly. A CPA is not required.

Responsibilities

• Lead operational changes to make AI tooling work in practice: team responsibilities, controls, training, and measures of success.
• Develop managers, set clear accountability, and build the service capabilities needed for larger clients.
• Improve delivery times and productivity.
• Resolve root causes of errors and prevent repeat incidents.
• Use operational evidence to prioritize workflow changes and safe, useful automation with Product and Engineering.
• Keep the client’s experience at the center of operational decisions.

Job description

Belltower Fund Group in New York is seeking an operations leader to scale AI-enabled fund services. You will drive process changes, establish governance, train teams, and partner with Product and Engineering to implement automation while keeping the client experience at the center.

This role focuses on delivering faster, more reliable operations for complex financial, legal, tax, and compliance workflows. You will develop managers, assign clear accountability, and build service capabilities for