Director, Franchise Performance & Activation (Remote)

Choice Hotels International, Inc.; North Bethesda, Scottsdale, Minneapolis (MD, AZ, MN); Vor Ort; USD 164.000 - 192.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement benefits

Health savings plan

Employee recognition

Hotel discounts

Zusammenfassung

Choice Hotels International, Inc. in North Bethesda, MD seeks a Director of Franchise Performance & Activation, Core Performance to lead teams driving hotel performance, franchisee engagement, and activation of commercial priorities across the Core portfolio.

This role coordinates with Area Managers and HERO teams to ensure effective execution and resource alignment. The position emphasizes cross-functional leadership, strategic planning, and building accountability within a matrix organization,

Qualifikationen

• Minimum of 7 to 10 years of experience in hotel operations, franchise performance, owner relations, revenue, commercial operations, or hospitality leadership preferred.
• Prior leadership experience managing people leaders or field-based teams strongly preferred.
• Demonstrated experience leading teams, coaching performance, building accountability, and developing talent.
• Strong understanding of hotel operations, franchisee support, owner engagement, brand programs, and commercial performance drivers.

Aufgaben

• Lead, coach, and develop Area Managers and the HERO team to improve hotel performance, strengthen franchisee relationships, and deliver consistent service across the Core portfolio.
• Establish clear priorities, expectations, and ways of working that align team execution with Core Performance objectives.
• Provide performance feedback and development support to direct reports, strengthening leadership capability and accountability.
• Ensure the HERO Manager effectively leads and deploys the HERO team to address franchisee needs, operational follow-through, and program activation.

Kenntnisse

Team leadership

Cross-functional collaboration

Strategic planning

Communication

Analytical skills

Ausbildung

Bachelor’s degree preferred or equivalent

Tools

Microsoft Office

Choice systems

Brand programs

Franchise performance tools

Hotel performance platforms

Jobbeschreibung

Choice Hotels International, Inc. in North Bethesda, MD seeks a Director of Franchise Performance & Activation, Core Performance to lead teams driving hotel performance, franchisee engagement, and activation of commercial priorities across the Core portfolio.

This role coordinates with Area Managers and HERO teams to ensure effective execution and resource alignment. The position emphasizes cross-functional leadership, strategic planning, and building accountability within a matrix organization,