Director Food and Beverage

Courtyard By Marriott Charlotte Airport/Billy Graham Parkway; Charlotte (NC); On-site; USD 65,000 - 140,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Director of Food and Beverage to oversee all operations within budget guidelines. The ideal candidate will lead a talented team, design menus, and ensure exceptional customer service while managing daily operational needs.

Qualifications

• Director seniority level.
• Experience in hospitality management required.
• Skills in budget management and team leadership are essential.

Responsibilities

• Manage all F&B operations within budgeted guidelines.
• Lead F&B team by attracting, recruiting, and training personnel.
• Design exceptional menus and ensure customer satisfaction.

Skills

Customer Service

Team Leadership

Menu Design

Budget Management

Communication

Job description

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• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity
• Coordinate details of a contract with the head chef
• Plan the venue layout according to the number of guests and type of event
• Determine the number of waiters and servers required for an event
• Supervise the placement of tables, chairs, table settings, and serving stations to make sure they are placed properly
• Consult with the head chef to discuss the timing of the meal courses being served
• Oversee the seating of guests, serving of meals and beverages, and the quick clearing of tables
• Manage the availability of liquor and soft drinks
• Prepare work schedules and complete documentation on time
• Answer customer questions and accommodate special requests when necessary

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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