Director, Field Force Analytics & Impact

Roche; South San Francisco (CA); Hybrid; USD 173,000 - 321,000; Full time

Job summary

Genentech is seeking a Director, Field Force Effectiveness in South San Francisco to define and maintain analytical frameworks measuring the impact of customer-facing teams. You will build models, dashboards, and methodologies that drive field optimization across a complex product portfolio.

You will lead cross-functional analytics, partner with Brand Analytics and Digital Technology, and translate data into strategic recommendations for senior leadership.

Qualifications

• Bachelor’s degree in a quantitative, analytical, business, or life sciences discipline required.
• 8–10+ years of progressive experience in commercial analytics, sales operations, or field effectiveness in pharma/biotech.

Responsibilities

• Design, implement, and evolve field force performance measurement frameworks.
• Develop KPI tracking to monitor field execution and regional performance.
• Oversee analytical models and dashboards translating field activity and omnichannel data into insights.
• Partner with omnichannel teams to align personal and non-personal touchpoints.
• Conduct subnational diagnostics to identify drivers of success or intervention needs.
• Innovate methodologies to evaluate field effectiveness and drive continuous improvement.
• Collaborate with Brand Analytics, Incentive Compensation, Field Resource Optimization, and Digital Technology teams.
• Communicate findings to senior sales and commercial leadership.

Skills

Field force measurement

KPI design

Sales performance tracking

Subnational analytics

Strategic influence

Education

Bachelor’s degree in quantitative/analytical/biotech fields

Tools

Tableau

Qlik

SQL

Python/R

Job description

Genentech is seeking a Director, Field Force Effectiveness in South San Francisco to define and maintain analytical frameworks measuring the impact of customer-facing teams. You will build models, dashboards, and methodologies that drive field optimization across a complex product portfolio.

You will lead cross-functional analytics, partner with Brand Analytics and Digital Technology, and translate data into strategic recommendations for senior leadership.