Senior Director, Field Excellence Analytics

Genentech; San Francisco (CA); Hybrid; USD 215,000 - 399,000; Full time

Benefits offered by this job

Relocation benefits

Hybrid work schedule

Job summary

Genentech, Inc. in South San Francisco is seeking a Senior Director of Field Excellence Analytics to lead data-driven strategies for field force effectiveness and omni-channel engagement.

You will spearhead analytics across a multi-billion dollar portfolio, guiding incentive governance, territory design, and predictive insights to optimize resource allocation. The role requires 12+ years in commercial analytics with proven leadership, strategic acumen in pharma, and the ability to translate

Qualifications

• Bachelor’s degree in a quantitative, analytical, business, or life sciences discipline.
• 12+ years of progressive commercial operations, sales analytics, or portfolio analytics experience.
• Core functional expertise across brand strategy/analytics, field force strategy, segmentation and targeting, and field effectiveness measurement.
• Leadership experience with direct line management of analytical professionals.
• Hands-on, cross-portfolio analytics leadership impacting resource allocation and revenue growth.
• Strategic acumen with pharma knowledge and ability to translate complex questions into actionable analytics.
• Operational excellence with project management across multi-functional teams.
• Executive presence with strong communication to influence senior leadership.

Responsibilities

• Define and drive the overarching field analytics strategy for the commercial organization.
• Oversee end-to-end design, modeling, rollout, and governance of incentive compensation programs.
• Direct national and subnational territory sizing, segmentation, and call-planning initiatives.
• Build and monitor advanced performance analytics and subnational KPIs to track field execution.
• Champion AI-enabled analytics tools embedded in field customer workflows.
• Coach, mentor, and develop a team of 6–8 analytics professionals.
• Synthesize data insights into executive-ready narratives to influence portfolio decisions.

Skills

Field analytics

Commercial operations

Leadership

Strategic thinking

Executive communication

Education

Bachelor’s degree in a quantitative discipline

Master’s degree (MBA, MS in Business Analytics, Statistics, Data Science, Operations Research, or related field)

Job description

The Position

The Opportunity

As the Senior Director Field Excellence Analytics, you will serve as a premier strategic leader shaping how Genentech harnesses data science, commercial operations, and predictive analytics to empower our field customer-facing teams. Reporting directly to the Executive Director of Field Analytics & Insights (FAI), you will lead a dedicated team of analytics professionals to optimize sales force effectiveness, territory design, incentive governance, and omni-channel engagement across a multi-billion dollar product portfolio.

• Drive Field Analytics Strategy: Define and execute the overarching field force effectiveness analytical vision, partnering with executive customer engagement leaders to translate commercial strategy into high-impact operational execution.
• Lead Incentive Compensation & Governance: Oversee the end-to-end design, modeling, rollout, and compliance governance of equitable, highly motivating incentive compensation programs across diverse sales teams.
• Optimize Commercial Resource Allocation: Direct national and subnational territory sizing, alignment, customer segmentation, and call-planning initiatives to maximize market reach, field productivity, and ROI.
• Establish Measurement & KPI Frameworks: Build and monitor advanced performance analytics and subnational KPIs to track field execution, diagnose business health, and identify commercial opportunities and risks.
• Advance AI & Analytical Products: Champion the development and adoption of AI-enabled analytics tools and omnichannel account planning capabilities embedded directly into field customer workflows.
• Develop High-Performing Talent: Coach, mentor, and foster an inclusive culture of analytical excellence and continuous learning for a team of 6–8 analytics managers and data specialists.
• Advise Executive Decision-Makers: Synthesize complex data science into intuitive, executive-ready narratives that influence commercial strategy and drive key portfolio decisions.

Who you are

• You have a Bachelor’s degree in a quantitative, analytical, business, or life sciences discipline required;
• You have a minimum of 12+ years of progressive commercial operations, sales analytics, or portfolio analytics experience.
• Core Functional Expertise: Demonstrated expertise across brand strategy/analytics, field force strategy, segmentation and targeting, and field effectiveness measurement.
• Leadership & Team Management: Proven track record of direct line management, successfully leading, developing, and inspiring a team of analytical professionals.
• Complex Portfolio Analytics: Hands-on experience leading large-scale, cross-portfolio analytics initiatives that directly impacted commercial resource allocation and revenue growth.
• Strategic Acumen: Demonstrated track record of deep business understanding of Pharma, ability to see big picture, connect the dots, and translate ambiguous questions into actionable analytical analytics.
• Operational Excellence & Project Management: Strong track record of managing complex, cross-functional projects simultaneously from strategy through operational implementation.
• Executive Presence & Communication: Exceptional verbal, written, and visual communication skills, with a proven ability to influence executive leadership and translate dense technical analytics into strategic business decisions.

Preferred

• Master’s degree (MBA, MS in Business Analytics, Statistics, Data Science, Operations Research, or related life sciences discipline).
• Pharmaceutical Industry experience

Location

• This role is based in South San Francisco and offers a hybrid schedule working 3 day per week on campus
• Relocation benefits are available for this posting

The expected salary range for this position based on the primary location of South San Francisco, CA is $214,600/yr to $398,600/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

#LI-CM4

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.