Director, Field Equipment & Fleet Solutions

TFS; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Full benefits package starts day one

8 paid holidays

PTO for full-time employees

Training and mentoring

Job summary

TFS, based in Perrysburg, OH, seeks a Director, Equipment Application & Fleet Solutions to lead brand-independent fleet solutions across North America. This field-based role spends substantial time at customer sites to recommend equipment matching actual applications and to support account teams with technical credibility.

Travel 60%+ and report to the EVP, Fleet Management. Ideal candidates bring deep MHE knowledge, field consulting experience, and the ability to translate complex tech into

Qualifications

• 7+ years of experience with material handling equipment in a dealer, OEM, or large end-user fleet environment.
• Bachelor's degree in Engineering or related field or equivalent work experience.
• Proven experience in application engineering, fleet consulting, or equipment sales engineering.
• Deep working knowledge of MHE classes I through VII, warehouse operations, facility layouts, and equipment applications.
• Ability to read facility drawings and rack layouts and interpret operational data such as throughput, utilization, hour meters, and telematics.
• Strong analytical skills, including comfort with Excel, fleet management platforms, and customer data.
• Ability to translate technical information into clear, business-focused conversations with customers and internal teams.
• Willingness and ability to travel 60% or more, including overnight travel.
• Valid driver's license and ability to fly domestically without restriction.
• Familiarity with AGV/AMR automation, lithium-ion power, warehouse management systems, and emerging fleet technologies.
• Six Sigma, Lean, industrial engineering, equipment leasing, or equipment finance experience.

Responsibilities

• Conduct on-site application analyses at customer facilities, including material handling equipment, docks, aisles, staging areas, production zones, rack layouts, traffic patterns, load profiles, and shift activity.
• Gather facility data through direct observation, measurements, photos, video, telematics, and operational data to support practical fleet recommendations.
• Present findings and recommendations clearly to customer stakeholders, including warehouse leaders, operations teams, and executive decision-makers.
• Specify the right equipment for the application, including forklifts, reach trucks, pallet jacks, order pickers, AGVs, and related material handling equipment.
• Maintain strong, brand-independent knowledge of major OEMs and material handling equipment classes I through VII.
• Build and maintain a standardized specification library and decision tools that help account management teams develop consistent solutions faster.
• Join account management teams on strategic customer visits, prospect walk-throughs, and business reviews to provide technical credibility and support consultative selling.
• Serve as the go-to equipment resource for account management teams, supporting solution development, customer meetings, and technical objections both in person and remotely.
• Train account management teams on equipment fundamentals, application principles, and how to position fleet solutions based on customer needs.
• Partner with Supplier Management on vendor programs, pricing alignment, OEM pricing comparisons, and market trends.
• Work with Operations and Service teams to compare real-world equipment performance against specification assumptions.
• Share insights with leadership on equipment trends, OEM performance, automation, telematics, alternative power, and other emerging technologies.
• Other duties as assigned.

Skills

Material handling equipment expertise

Fleet management experience

Field-based consulting

Data analysis / Excel

Stakeholder communication

Travel readiness

AGV/AMR awareness

Six Sigma / Lean

Education

Bachelor's degree in Engineering or related field

Job description

TFS, based in Perrysburg, OH, seeks a Director, Equipment Application & Fleet Solutions to lead brand-independent fleet solutions across North America. This field-based role spends substantial time at customer sites to recommend equipment matching actual applications and to support account teams with technical credibility.

Travel 60%+ and report to the EVP, Fleet Management. Ideal candidates bring deep MHE knowledge, field consulting experience, and the ability to translate complex tech into