Director, Field Engineering Operations

vercel.com; San Francisco (CA); Hybrid; USD 260,000 - 300,000; Full time

Benefits offered by this job

Competitive compensation package

Inclusive Healthcare Package

Flexible Time Off

Mentorship and networking opportunities

Job summary

Vercel is seeking a Director of Field Engineering Operations to lead strategic initiatives within the Revenue Operations team in San Francisco. This role involves architecting systems that foster growth for the Field Engineering organization, ensuring effective customer impact through well-structured processes.

The ideal candidate will have a strong background in operations leadership, with a focus on technical fields and customer-facing teams. This hybrid position offers a competitive salary ranging from $260,000 to $300,000.

Qualifications

• 8+ years in operations, strategy, or technical program leadership in high-growth SaaS.
• Experience scaling operational frameworks for technical teams.
• Proven ability to partner with VP-level technical leaders.

Responsibilities

• Own the operational strategy for Field Engineering.
• Build and lead a high-performing Field Engineering Operations team.
• Drive capacity planning and territory design across multiple regions.

Skills

Operations leadership

Technical program management

Customer-facing experience

Data analysis

Systems thinking

Tools

Salesforce

SQL

Job description

Vercel is seeking a Director of Field Engineering Operations to lead strategic initiatives within the Revenue Operations team in San Francisco. This role involves architecting systems that foster growth for the Field Engineering organization, ensuring effective customer impact through well-structured processes.

The ideal candidate will have a strong background in operations leadership, with a focus on technical fields and customer-facing teams. This hybrid position offers a competitive salary ranging from $260,000 to $300,000.