Director, Field & Account Analytics

Pfizer; Cambridge (MA); Hybrid; USD 163,000 - 272,000; Full time

Job summary

Pfizer’s Specialty Care Integrated Insights & Strategy (IIS) team seeks a Director, Field & Account Strategy to lead field and account analytics across the portfolio, translating insights into actionable strategies for sales leadership and national accounts. This is an above-brand, senior individual contributor role.

You will partner with CEP, marketing, and sales to optimize targeting, deployment, and account planning, mentoring junior analysts, and delivering high‑quality data-driven

Qualifications

• Bachelor's degree in Marketing, Analytics, Statistics, Business, Life Sciences, or a related field required.
• 8+ years of experience in commercial analytics, commercial strategy, management consulting, or a combination thereof.
• Demonstrated track record of high-value, proactive brand consultancy: framing, designing, and delivering analytic solutions for challenging and ambiguous business situations.
• In-depth command of multiple analytic disciplines, with a keen sense of what strong, timely, and high-quality insight looks like.
• Exceptional intellectual and analytical curiosity, a spirit of innovation, and out-of-the-box thinking, with a bias toward proactively surfacing the sharper question and the next opportunity.
• Demonstrated experience partnering with both marketing and sales or field organizations, and translating brand strategy into marketing and field analytics and recommendations.
• Experience with field-effectiveness and account analytics, including familiarity with field-force sizing and structure, territory alignment and deployment, CRM, and customer or account planning.
• Experience integrating and interpreting commercial data sources such as claims, specialty pharmacy, CRM, market access, account, and performance data.
• Demonstrated ability to move cross-functional work forward and drive alignment across senior stakeholders through influence rather than formal authority.
• Outstanding listening and collaboration skills, with a proven ability to influence senior stakeholders and elevate the quality of decisions.
• Excellent written, verbal, and presentation skills, with the presence to partner credibly with senior brand and portfolio leaders.

Responsibilities

• In partnership with National Sales Directors and franchise leadership, design and continuously refine a field alert strategy that delivers real-time, data-driven signals to field-based, customer-facing colleagues through various tools.
• Evaluate alert performance and patient signals, and iterate on business rules to maximize commercial relevance and rep adoption.
• Partner with Enablement, CRM, Brand, Operations, and Technology teams to inform tools and capabilities that improve executional excellence, precision targeting, and field effectiveness, and recommend improvements based on measured impact.
• Conduct the analysis that informs sales-force size, structure, territory alignment, resource allocation, and deployment for the brand's field-based colleagues.
• Use advanced analytics to assess sales-force effectiveness and recommend actionable improvements to sales leadership.
• Serve as the analytics partner to account teams, delivering account-level insights on market dynamics, growth potential, and competitive activity at key accounts.
• Provide the analytics that support Key Account Directors and National Account Directors, including performance metrics, market-potential assessments, and competitive dynamics reviews.
• Inform integrated account planning and customer segmentation with rigorous analysis.
• Bring rigor and momentum to cross-functional work, mobilizing partners through clear framing and the quality of the thinking rather than formal authority.
• Build analytics fluency across sales and account partners, and mentor and share best practices with junior IIS colleagues.

Job description

Pfizer’s Specialty Care Integrated Insights & Strategy (IIS) team seeks a Director, Field & Account Strategy to lead field and account analytics across the portfolio, translating insights into actionable strategies for sales leadership and national accounts. This is an above-brand, senior individual contributor role.

You will partner with CEP, marketing, and sales to optimize targeting, deployment, and account planning, mentoring junior analysts, and delivering high‑quality data-driven