Director Facilities

Altice USA; Bethpage (NY); On-site; USD 145,000 - 165,000; Full time

Job summary

An established industry player is seeking a Director of Facilities and Operations to oversee colocation facilities and manage infrastructure maintenance. This role involves ensuring compliance with safety standards, managing vendor relationships, and leading projects for facility upgrades. The ideal candidate will have extensive experience in colocation operations, excellent communication skills, and a knack for multitasking in a dynamic environment. Join a forward-thinking company that values innovation and is committed to delivering top-notch services to its customers. This is a fantastic opportunity to make a significant impact on the operational excellence of a leading organization in the telecommunications sector.

Qualifications

• 10-15 years in colocation facility operations and infrastructure deployment.
• Excellent communication and documentation skills are essential.

Responsibilities

• Oversee facility infrastructure maintenance and vendor contracts.
• Manage compliance with safety and regulatory standards.
• Collaborate on facility upgrades and network growth activities.

Skills

Colocation Facility Operations

Infrastructure Maintenance

Communication Skills

Documentation Skills

Technical Training

Project Management

Adaptability

Education

Bachelor's Degree in Engineering or related field

Tools

BMS Systems

Colocation Inventory Systems

Video Surveillance Systems

Job description

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath’s continued focus on network excellence and a “customer first” service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.

Job Summary

Lightpath Fiber is seeking a director of facilities and operations to develop and oversee our LP and external vendor colocation facilities. Responsibilities include the management of each facility from an infrastructure maintenance, infrastructure upgrade, housekeeping, and customer support perspective. For outsourced colocation facilities, the management of risers and fiber cables to ensure least cost charges for LP and our customers for all interconnection points.

We’re looking for a highly skilled, enthusiastic colocation operations director to help us organize several colocation facilities from an infrastructure maintenance and upgrade perspective. These facilities consist of leased space within buildings that have power and cooling for LP and customer electronic equipment as well as leased space within a colocation facility that is either a cage or cabinet where electronic equipment is placed and or fiber cross connects interconnect to other spaces within the facility or building. These spaces are also ILA huts along a fiber route from New Jersey to Ashburn VA where LP and LP customers house electronic equipment for their leased fiber network from LP.

Responsibilities

• Oversee all aspects of facility infrastructure maintenance within a facility, including setting up maintenance contracts with vendors to perform quarterly, semiannual and annual maintenance on the critical infrastructure.
• Plan and maintain preventative schedules.
• Emergency response procedures in case of power outages/failure.
• Maintain compliance and safety, environmental and regulatory standards that would apply.
• Manage facility infrastructure upgrades, projects within a facility from a construction vendor perspective.
• Oversee all aspects of external colocation spaces from a quarterly review with colocation vendors to understand uptime performance, maintenance records for critical infrastructure, LP fiber capacity.
• Collaborate with internal and external stakeholders on maintaining and upgrading systems.
• Provide planning and leadership for all colocation network growth and augmentation activities within an LP facility as well as external vendor facilities.
• Continually innovate to improve facility, network cost, efficiency, resiliency and reliability.
• Provide support to install and activation teams on fiber connectivity related questions, design and architecture.
• Help support customer installs with an LP colocation facility.
• Act as escalation point for anything colocation related.
• Interface with vendors and suppliers, as needed.
• Be available for after hours, nights, weekends, and holidays in case of a facility outage or issue.

Qualifications

• 10 to 15 + years’ work experience in colocation facility operations, maintenance, planning, engineering, and or infrastructure deployment.
• Excellent documentation and communication skills.
• Excellent technical trainer and mentor.
• Familiar with colocation inventory systems, BMS systems, biometric access, video surveillance systems, electrical and cooling infrastructure systems, OSP networks, cross connect understanding.
• Highly organized and communicative with colleagues and leaders.
• Ability to adapt to a changing environment.
• Ability to multitask, prioritize and manage time effectively.

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $145,000- $165,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.