Director Facilities

Lightpath; Bethpage (NY); On-site; USD 145,000 - 165,000; Full time

Job summary

An established industry player is seeking a dynamic director of facilities and operations to lead the management of colocation facilities. This pivotal role involves overseeing infrastructure maintenance, vendor management, and ensuring compliance with safety and regulatory standards. The ideal candidate will have extensive experience in collocation operations and a knack for innovation, driving efficiency and reliability in facility management. Join a forward-thinking company that values excellence and customer commitment, and play a crucial role in enhancing operational capabilities while supporting a diverse range of clients in a fast-paced environment.

Qualifications

• 10-15 years of experience in collocation facility operations and maintenance.
• Excellent documentation, communication, and multitasking skills required.

Responsibilities

• Oversee facility infrastructure maintenance and vendor contracts.
• Develop emergency response procedures and maintain compliance.
• Collaborate with stakeholders on system upgrades and innovations.

Skills

Collocation Facility Operations

Maintenance Planning

Communication Skills

Technical Training

Multitasking

Adaptability

Tools

Collocation Inventory Systems

BMS Systems

Biometric Access Systems

Video Surveillance Systems

Electrical Infrastructure Systems

Cooling Infrastructure Systems

OSP Networks

Job description

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting-edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath’s continued focus on network excellence and a “customer first” service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.

Job Summary

Lightpath Fiber is seeking a director of facilities and operations to develop and oversee our LP and external vendor colocation facilities. Responsibilities include the management of each facility from an infrastructure maintenance, infrastructure upgrade, housekeeping, and customer support perspective. For outsourced colocation facilities, the management of risers and fiber cables to ensure least cost charges for LP and our customers for all interconnection points.

We’re looking for a highly skilled, enthusiastic colocation operations director to help us organize several colocation facilities from an infrastructure maintenance and upgrade perspective. These facilities consist of leased space within buildings that have power and cooling for LP and customer electronic equipment, as well as leased space within a collocation facility that is either a cage or cabinet where electronic equipment is placed and/or fiber cross connects interconnect to other spaces within the facility or building. These spaces are also ILA huts along a fiber route from New Jersey to Ashburn VA where LP and LP customers house electronic equipment for their leased fiber network from LP.

Responsibilities

• Oversee all aspects of facility infrastructure maintenance within a facility, including setting up maintenance contracts with vendors to perform quarterly, semiannual, and annual maintenance on the critical infrastructure.
• Plan and maintain preventative schedules.
• Develop emergency response procedures in case of power outages/failure.
• Maintain compliance with safety, environmental, and regulatory standards that would apply.
• Manage facility infrastructure upgrades and projects within a facility from a construction vendor perspective.
• Oversee all aspects of external colocation spaces from a quarterly review with colocation vendors to understand uptime performance, maintenance records for critical infrastructure, LP fiber capacity.
• Collaborate with internal and external stakeholders on maintaining and upgrading systems.
• Provide planning and leadership for all collocation network growth and augmentation activities within an LP facility as well as external vendor facilities.
• Continually innovate to improve facility, network cost, efficiency, resiliency, and reliability.
• Provide support to install and activation teams on fiber connectivity related questions, design, and architecture.
• Help support customer installs with an LP collocation facility.
• Act as escalation point for anything collocation related.
• Interface with vendors and suppliers, as needed.
• Be available for after hours, nights, weekends, and holidays in case of a facility outage or issue.

Qualifications

• 10 to 15 + years’ work experience in collocation facility operations, maintenance, planning, engineering, and/or infrastructure deployment.
• Excellent documentation and communication skills.
• Excellent technical trainer and mentor.
• Familiar with collocation inventory systems, BMS systems, biometric access, video surveillance systems, electrical and cooling infrastructure systems, OSP networks, cross connect understanding.
• Highly organized and communicative with colleagues and leaders.
• Ability to adapt to a changing environment.
• Ability to multitask, prioritize, and manage time effectively.

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment-related information, photos, education information, and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration, and compliance with federal, state, and local law.

This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $145,000- $165,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.