Workplace Facilities Lead

Hispanic Technology Executive Council; New York (NY); On-site; USD 68,000 - 183,000; Full time

Job summary

An established industry player is seeking a Workplace Facilities Lead to coordinate maintenance, cleaning, and event setups in a bustling corporate environment. This role requires strong leadership and customer service skills to manage a diverse team and ensure high-quality service delivery. The ideal candidate will have extensive experience in facilities management and a passion for hospitality. Join a dynamic team dedicated to operational excellence and sustainability, where your contributions will significantly impact workplace efficiency and employee satisfaction. Embrace the opportunity to lead in a vibrant setting that values innovation and teamwork.

Qualifications

• 5+ years in Facilities Management with a focus on customer service.
• Experience managing teams and vendor relationships.
• Strong leadership skills in a fast-paced environment.

Responsibilities

• Oversee maintenance, cleaning, and event production in workplace facilities.
• Manage vendor contracts and ensure service standards are met.
• Lead a team to achieve high levels of customer satisfaction.

Skills

Facilities Management

Customer Service

Team Management

Hospitality

Vendor Management

Education

Bachelor's Degree

Tools

Building Management Systems

Power over Ethernet (POE) Systems

Job description

The Workplace Facilities Lead is responsible for coordinating all aspects of workplace maintenance, housekeeping, and event setups in Accentures customer service driven corporate office. The Workplace Facilities Lead will provide leadership and direction in matters related to facility operations and scope/quality of services.

Key Responsibilities:

• Overseeing the cleaning, maintenance, and event production duties of workplace facilities employees.
• Works as a business partner with the Office Services Lead, overseeing maintenance projects and ensuring all tasks are completed in a timely manner
• Strong focus on hospitality and customer service
• Comfortable assisting with any workplace position and showcasing a willingness to help wherever needed
• Plan and manage operations and delivery of services
• Provide leadership, direction, development and employee supervision within the areas of responsibility
• Manage relationships with internal leadership and stakeholders
• Negotiate and execute vendor contracts
• Develop and manage contract relationships with external service providers
• Lead workgroup of 25+ to achieve the appropriate level of external, and internal customer satisfaction
• Execute/oversee the capital construction projects
• Execute/oversee the regular scheduled maintenance and unscheduled repairs of infrastructure and equipment
• Execute/oversee the activities required to ensure interiors are of a sufficient standard as defined by Accenture policies and standards
• Execute/oversee the purchasing, maintenance and disposal of company Workplace assets, in line with Accenture and local policy
• Execute/oversee the delivery of cleaning services within the facility, managing the relationship with the vendor and ensuring standards for cleanliness are adhered to
• Support the day to day management of a Workplace commodity
• Conduct quality assurance checks to ensure service standards are being met
• Receiving and prioritizing workorders while ensuring quality control
• Maintaining the cleanliness of all areas of the workplace including but not limited to, open workspaces, enclosed offices and meeting spaces, pantries, restrooms, reception areas, and receiving areas
• Conducting physical maintenance, and housekeeping inspections
• Directing general construction, installation, and repair of all electrical, mechanical and architectural systems throughout the facility to ensure operational efficiency, safety, and cleanliness
• Assists in the execution of capital projects and property rehabilitations
• Consistently orders and maintains inventory of all necessary cleaning and maintenance products
• Be a leader of the Workplace Health and Safety/Fire Life Safety team.
• Serves as a champion for Accenture's Sustainability goals.

Job Requirements:

• Requires onsite work primarily at Accenture's One Manhattan West Location: 395 9th Ave, New York, NY 10001
• Flexibility for local travel throughout New York Metro to support other Accenture sites as needed
• Ability to work outside of business hours including nights, holidays, and or weekends as needed

Basic Qualifications:

• Minimum of 5 years of experience in Facilities Management
• Minimum of 3 years of experience in a hospitality or customer service role
• Minimum of 3 years of experience managing a team

Preferred Qualifications:

• Experience managing a team of 20 or more
• Experience in power over ethernet (POE) lighting systems
• Experience with building management systems
• Demonstrated ability to work collaboratively with peers, senior leaders, and other stakeholders

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.
The application window for this job will remain open until at least 05/12/2025. However, if this date has passed and this role is still posted, please note we are still accepting applications.

Information on benefits is here.

Role Location Annual Salary Range

California $73,800 to $182,600

Colorado $73,800 to $157,800

District of Columbia $78,500 to $168,000

Illinois $68,300 to $157,800

Minnesota $73,800 to $157,800

Maryland $73,800 to $157,800

New York/New Jersey $68,300 to $182,600

Washington $78,500 to $168,000

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of theAccenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accentures Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our peoples physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. Were proud to be consistently recognized as one of the Worlds Best Workplaces.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.