Director, Events

IMG LIVE; Georgia (VT); On-site; USD 80,000 - 120,000; Full time

Job summary

Join a leading firm in experiential hospitality as a Director, overseeing client services and event strategies for major events in the Southeast. You will lead on-site client management, enhance guest experiences, and ensure successful execution of hospitality programs. Your proven leadership and interpersonal skills will help you maintain relationships and deliver high-quality service at prestigious events such as the FIFA World Cup.

Qualifications

• 7+ years of business experience in B2B client management or event services.
• 5+ years managing hospitality programs, preferably for golf or marquee events.
• Exceptional interpersonal and team management skills.

Responsibilities

• Manage client relationships and ensure program delivery.
• Collaborate with rightsholders for successful event execution.
• Build budgets and manage vendor relationships.

Skills

Client management

Event execution

Leadership

Communication

Problem-solving

Tools

Airtable

Asana

Job description

Who We Are:On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

The Role and What You’ll Do:

We are seeking a dynamic and relationship-focused Director to support client services, event strategy, and operations at a major sporting event in the Southeast United States. This individual will be a key driver behind our surrounding client hospitality programs– ensuring top-tier client satisfaction, creative program enhancements, and successful event execution each spring.

• Manages surrounding client relationships at a major sporting event in the Southeast United States, with a focus on retention and renewal.
• Ensures all program elements are clearly communicated and client deliverables are achieved through clear and timely email communication, calls, and site visits.
• Works in collaboration with rightsholder partner to deliver on rightsholder partner needs (e.g., reporting, ideation, etc.).
• Builds program budgets and prospect proposals by sourcing accommodations, transportation, catering, in-home stocking, activities and entertainment, and more.
• Implement and oversee an inventory management tool, such as Airtable or Asana, to ensure accurate asset tracking across all programs.
• Ideates, identifies, and executes additional client product offerings to elevate and expand guest experience and revenue opportunities.
• Leads and oversees additional service team members (both full and part-time).
• Builds and maintains longstanding vendor relationships, with a focus on improving processes and driving mutually beneficial cost savings.
• Manages legal and finance workstreams as needed.
• Oversees end-to-end program execution at the highest level of service.
• Assists with ideation and development of overall event offering and performance measured by identified KPIs.

You Have These:

• 7+ years of relevant business experience, preferably in a B2B client management or event property services
• 5+ years managing hospitality programs, with preference for golf or marquee level events
• Proven leadership and team management capabilities
• Exceptional interpersonal skills with a collaborative style and confidence to communicate effectively across all levels – strong in verbal, written, and presentation formats
• Demonstrated ability to balance big-picture creative thinking with practical, logistical execution—bringing innovative ideas to life for clients while managing complex projects, solving problems, connecting key stakeholders, and meeting deadlines with minimal supervision
• Proven ability to build and maintain long-lasting working relationships with internal and external stakeholders at all levels
• Ability to stay composed under pressure or when onsite issues arise
• Ability to travel for business on weekends and holidays or to work nights and weekends when needed or scheduled

Working Conditions:

• This is afull-time exempt position.
• Semi frequent travel (no less than quarterly), including multiple weeks in March and April

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

About Us

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture.

On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences.

On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.