Venue Director I- Audio Visual, Event Technology

Davita Inc.; Atlanta (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading company in the AV industry is seeking a Venue Director I to manage their assigned venue in Atlanta. The successful candidate will ensure profitability while delivering exceptional customer service. This role demands leadership in event management, P&L oversight, and a strong commitment to cultivating venue relationships.

Benefits

Performance based incentive plans on top of base salary

Generous time off with PTO, holidays and sick/personal days

401k with a contribution match

Insurances; health, vision, dental and more

Qualifications

• High school diploma or equivalent required.
• Three years of management-level experience in the AV or hospitality industry preferred.
• Excellent communication skills and ability to foster long-term relationships.

Responsibilities

• Manage assigned venue and maintain profitability.
• Provide best-in-class customer service to stakeholders.
• Lead event execution and maintain inventory integrity.

Skills

Technical aptitude

Interpersonal skills

Organizational skills

Excellent communication skills

Education

High School Graduate or equivalent

Tools

Computer hardware and software knowledge

Job description

Description

Venue Director I

Company Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people, working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challengesin order todeliver unforgettable hospitality and live event experiences.

Job Summary:

The Venue Director I is responsible forsuccessfully managingtheir assigned venue. They will be responsible for maintaining profitabilityandachieving sales and operations goals while providingbest-in-classcustomer service to all stakeholders,including hotel partners, clients,and team members. The Venue Director Iwill create a culture of achievement, support diversity, pursue continuous improvement,and demonstrate an unwavering commitment to cultivating and growing the venue relationship.Business hours will vary. Extended business hours on weekends and minimal travel required. This means having extensive knowledge while understanding and striving to meet the strategic goals, mission, values, and beliefs.

Essential Functions:

• Provide leadership inexecutingall phases of events while maintainingthehighestcommitment tobest-in-class customer service to internal and external stakeholders.
• Ensure efficient floor operations, such as the timely and accurate set and strike of equipment and other essential floor activities.
• Review P&L to ensureprofitability; manage expenses by effectively utilizing available resources; andImplementcost control measures where necessary.
• Maintain inventory integrity,ensuring quality, functionality, organization,and availability
• Attend hotel meetings as necessary
• Maintaina working knowledge of industry trends, tools,and innovations
• Develop and maintain strong relationships with venue partners
• Represent Pinnacle Live as a valued partner at hotel meetings and customer site visits
• Ensure timely payment of all payables
• Ensure timely processing of billing and invoices; enforces compliance with all financial managementSOP's.
• Utilize Sales Process to maximize revenue and improve capture rate during all phases of the sales cycle.
• Ensure timely payment of all payables and completion of all reporting
• Effectively utilizes the Company's sales cycle to maximize revenue and improve capture rate
• Train, manage and develop team in accordance with company SOPs facilitating elevated customerservice standards, employee growth,and a culture of achievement.
• Effectively utilizes applicable company computer systems and continuallyworkstoward updating and Improving systems and technical skills needed to run them.
• Provide technical support for events as necessary
• Delegate tasks effectively as required
• Comply with all safety protocols and standard operating procedures
• Other duties as assigned.

Education& Experience:

• High School Graduate or equivalent
• Three (3)yearsofmanagement-level experience in theaudio-visualand/or hospitality industry preferred
• Demonstrated experience aligning team members behind common goals
• Excellent communication skills with the ability to foster long-term relationships (with internal teamsandexternal partners)

Required Skills & Knowledge:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Strong technical aptitude
• Good working knowledge of computer hardware and software
• Planning ability; able to planandprioritize
• Strong interpersonal skills
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong team player orientation
• Professional appearance

Benefits:

• Performance based incentive plans on top of base salary
• Generous time off with PTO, holidays and sick/personal days
• 401k with a contribution match
• Insurances; health, vision, dental and more

Reasonable accommodations may enable individuals with disabilities to perform essential functions.

Pinnacle Live is an E-Verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.