Director, Event Services & Hospitality Operations

CP ALEXANDRIA LLC; Alexandria (VA); Sur place; USD 80 000 - 85 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates

Résumé du poste

Concord Hospitality is seeking a dynamic and detail-oriented Director of Event Services to lead the planning and execution of group events, ensuring exceptional experiences for planners and attendees. Based in Alexandria, VA, this role drives operations from planning through post-event follow-up, collaborating with sales, operations, and catering to maximize group revenue and guest satisfaction.

This leadership position requires strong team management, superb communication, and a commitment to

Qualifications

• Proven experience in convention services, event planning, or related hospitality roles.
• Exceptional communication, organization, and time-management skills.
• Ability to multitask and manage multiple events with minimal supervision.
• Strong interpersonal and customer-focused mindset.

Responsabilités

• Provide outstanding customer service to internal teams and external clients.
• Oversee event details from planning to post-event follow-up.
• Collaborate with sales, operations, and catering to maximize group revenue.
• Maintain knowledge of hotel services and use PMS/digital sales systems.
• Attend client functions and represent the hotel professionally.
• Lead and motivate teams to foster collaboration and growth.
• Meet performance goals and support career development.

Connaissances

Event planning

Hospitality industry experience

Communication skills

Team leadership

Customer service mindset

Multitasking

Outils

Delphi

PMS platforms

Microsoft Office

Description du poste

Concord Hospitality is seeking a dynamic and detail-oriented Director of Event Services to lead the planning and execution of group events, ensuring exceptional experiences for planners and attendees. Based in Alexandria, VA, this role drives operations from planning through post-event follow-up, collaborating with sales, operations, and catering to maximize group revenue and guest satisfaction.

This leadership position requires strong team management, superb communication, and a commitment to