Director, ERP & Customer Engagement (D365)

BW Packaging Group; St. Louis (MO); Sur place; USD 140 000 - 190 000; Plein temps

Résumé du poste

BW Integrated Systems seeks a Business Applications Director to ensure Customer Engagement and ERP systems align with Packaging Platform needs across the US and Europe. You will guide ERP, CE, and data governance initiatives, drive improvements, and manage multi-site deployments.

You will lead a team of analysts, collaborate with partners, and manage budgets while delivering scalable, cost-effective solutions that support operations and growth.

Qualifications

• 7+ years leading ERP deployments in a multinational company.
• Broad experience in business operations and change management.
• Experience delivering excellent user support within a matrix structure.
• Direct experience leveraging and integrating enterprise-level systems (ERP, CE, CAD, PDM/PLM, BI, Consolidation).
• Experience implementing Microsoft Dynamics 365 ERP & CE Solutions; governance and change control.
• Experience estimating project costs.

Responsabilités

• Oversee ERP/CE platform improvements and new implementations with analysis, configuration, documentation, data ETL, integration, training, testing, go-live support, and stabilization.
• Lead Solutions Analysts to support legacy systems and D365 deployments across the platform.
• Coordinate projects with Business Partners, PMs, and Enterprise Services to deliver effective solutions.
• Communicate project status, KPIs, and escalation handling to ensure on-time delivery.
• Collaborate with Architects to standardize BW ERP design and leverage BW COE standards.

Connaissances

ERP leadership

Project management

Cross-functional collaboration

Change management

Business process alignment

Formation

B.S. or B.A. degree in Business Administration, Management, Project Management, Computer Science, Engineering, or related field

Outils

Microsoft Dynamics 365 ERP

Infor XA

Description du poste

BW Integrated Systems seeks a Business Applications Director to ensure Customer Engagement and ERP systems align with Packaging Platform needs across the US and Europe. You will guide ERP, CE, and data governance initiatives, drive improvements, and manage multi-site deployments.

You will lead a team of analysts, collaborate with partners, and manage budgets while delivering scalable, cost-effective solutions that support operations and growth.