Director, Enterprise Quality & AI-Driven Validation

Humana; New York (NY); Remote; USD 157,000 - 215,000; Full time

Job summary

Humana seeks a Director, Enterprise Quality Engineering to orchestrate cross-platform validation, integration assurance, and end-to-end business workflow certification. You will lead enterprise quality initiatives across platforms, APIs, data flows, and release events, combining hands-on technical leadership with strategy.

This remote role requires 12+ years in quality/tech, 5+ years leadership, and proven experience in complex environments.

Qualifications

• 12+ years in quality engineering, software engineering, test engineering, or related technical disciplines.
• 5+ years of leadership experience managing technical teams or enterprise-scale quality engineering capabilities.
• Proven experience leading end-to-end testing, integration testing, release validation, or enterprise quality certification.
• Hands-on knowledge of test strategy, automation, integration validation, production validation, defect analysis, risk assessment, Agile, DevOps, CI/CD, release management, and production readiness.
• Experience validating complex workflows across applications, platforms, APIs, data flows, and distributed systems.

Responsibilities

• Lead enterprise quality validation strategy for end-to-end business workflows, cross-platform integrations, and multi-segment technology initiatives.
• Establish standards and operating models for integration assurance, release certification, automation, resiliency testing, and production quality validation.
• Provide technical leadership for complex validation scenarios, including dependency mapping, risk-based test planning, automation strategy, test data needs, and environment readiness.
• Partner across engineering, architecture, product, DevOps, release management, operations, cybersecurity, and platform teams to manage quality risks, resolve defects, and improve release readiness.
• Advance automation-first and AI-enabled quality engineering practices to improve test planning, defect analysis, risk prediction, release confidence, and quality insights.
• Own enterprise release certification, including readiness criteria, quality gates, executive reporting, risk escalation, and go/no-go recommendations.
• Drive reliability, resiliency, synthetic monitoring, smoke testing, post-release validation, and production quality practices for critical workflows and integrations.
• Define quality metrics, dashboards, and governance routines to provide visibility into validation progress, dependency risk, defect trends, release readiness, and production outcomes.
• Build and develop a high-performing quality engineering team while fostering a culture of technical excellence, accountability, collaboration, and continuous improvement.

Skills

Quality engineering leadership

End-to-end testing

Automation strategy

AI-enabled QA

Cross-functional collaboration

Executive communication

Risk assessment

Job description

Humana seeks a Director, Enterprise Quality Engineering to orchestrate cross-platform validation, integration assurance, and end-to-end business workflow certification. You will lead enterprise quality initiatives across platforms, APIs, data flows, and release events, combining hands-on technical leadership with strategy.

This remote role requires 12+ years in quality/tech, 5+ years leadership, and proven experience in complex environments.