Director of Enterprise Quality & Validation (Remote)

Humana; Massachusetts; Remote; USD 157,000 - 215,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Disability insurance

Life insurance

Job summary

Humana seeks a Director of Enterprise Quality Engineering to lead cross-platform quality validation, integration assurance, and end-to-end workflow certification. This hands-on leader will shape testing strategy, automation, and AI-driven quality insights across systems, APIs, data flows, and environments.

The role partners with Quality Engineering, Product, Engineering, Architecture, Platform Engineering, DevOps, and operations to improve release confidence, production reliability, and

Qualifications

• 12+ years of experience in quality engineering, software engineering, test engineering, systems integration, technology delivery, or related technical disciplines.
• 5+ years of leadership experience managing technical teams or enterprise-scale quality engineering capabilities.
• Proven experience leading end-to-end testing, integration testing, release validation, or enterprise quality certification in complex environments.
• Hands-on knowledge of test strategy, automation, integration validation, production validation, defect analysis, risk assessment, Agile, DevOps, CI/CD, release management, and production readiness.
• Experience validating complex workflows across applications, platforms, APIs, data flows, and distributed systems, including reliability, resiliency, synthetic monitoring, observability, or operational readiness practices.
• Experience leveraging data, analytics, automation, or AI-enabled practices to improve quality insights, test effectiveness, risk detection, and release readiness.
• Strong executive communication, stakeholder management, analytical, problem-solving, and influencing skills in a matrixed environment.

Responsibilities

• Lead enterprise quality validation strategy for end-to-end business workflows, cross-platform integrations, and multi-segment technology initiatives.
• Establish standards and operating models for integration assurance, release certification, automation, resiliency testing, and production quality validation.
• Provide technical leadership for complex validation scenarios, including dependency mapping, risk-based test planning, automation strategy, test data needs, and environment readiness.
• Partner across engineering, architecture, product, DevOps, release management, operations, cybersecurity, and platform teams to manage quality risks, resolve defects, and improve release readiness.
• Advance automation-first and AI-enabled quality engineering practices to improve test planning, defect analysis, risk prediction, release confidence, and quality insights.
• Own enterprise release certification, including readiness criteria, quality gates, executive reporting, risk escalation, and go/no-go recommendations.
• Drive reliability, resiliency, synthetic monitoring, smoke testing, post-release validation, and production quality practices for critical workflows and integrations.
• Define quality metrics, dashboards, and governance routines to provide visibility into validation progress, dependency risk, defect trends, release readiness, and production outcomes.
• Build and develop a high-performing quality engineering team while fostering a culture of technical excellence, accountability, collaboration, and continuous improvement.

Skills

Quality leadership

Executive communication

Enterprise-scale QA

Automation strategy

AI-enabled QA

Release management

Cross-functional collaboration

Tools

CI/CD

Observability

Test automation

Automation tooling

Job description

Humana seeks a Director of Enterprise Quality Engineering to lead cross-platform quality validation, integration assurance, and end-to-end workflow certification. This hands-on leader will shape testing strategy, automation, and AI-driven quality insights across systems, APIs, data flows, and environments.

The role partners with Quality Engineering, Product, Engineering, Architecture, Platform Engineering, DevOps, and operations to improve release confidence, production reliability, and