Director, Enterprise Continuous Improvement & COE

The Silver Lining; West Bend (WI); Hybrid; USD 158,000 - 197,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Disability Insurance

Flexible Spending Accounts

Life and AD&D Insurance

Employee Assistance Program

401(k) Plan with Company Match

Pet Insurance

Paid Time Off

Job summary

The Silver Lining in Wisconsin is seeking a Director of Continuous Improvement to build and mature the enterprise CI capability and COE. You will set governance, standards, and coaching across divisions to improve efficiency, quality, and customer outcomes.

In partnership with senior leaders, you will lead a transformative program, develop roadmaps, and drive a culture of accountability and high performance while reporting to executive leadership on progress and impact.

Qualifications

• 10+ years of progressive experience in continuous improvement or business transformation.
• Experience leading large cross-functional improvement initiatives with measurable impact.
• Knowledge of Lean, Six Sigma, Kaizen, value stream mapping, and root cause analysis.
• Experience partnering with senior leaders to drive change across functions.
• Preferred industry experience in regulated sectors such as insurance/finance.

Responsibilities

• Establish and lead the Enterprise COE for Continuous Improvement.
• Develop and maintain CI methodology, standards, tools, and governance.
• Coach and develop direct reports, building leadership capacity.
• Create a culture of accountability and high performance.
• Define enterprise standards for improvement identification, prioritization, and sustainment.
• Provide leadership and oversight for process evaluation and acceleration of improvements.
• Report outcomes and opportunities to executive leadership.

Skills

Continuous improvement leadership

Cross-functional collaboration

Change management

Process improvement strategy

Education

Bachelor's degree in business, operations, or related field

Lean Six Sigma Green Belt or Black Belt

Job description

The Silver Lining in Wisconsin is seeking a Director of Continuous Improvement to build and mature the enterprise CI capability and COE. You will set governance, standards, and coaching across divisions to improve efficiency, quality, and customer outcomes.

In partnership with senior leaders, you will lead a transformative program, develop roadmaps, and drive a culture of accountability and high performance while reporting to executive leadership on progress and impact.