Director, Enterprise Applications: Salesforce & NetSuite Lead

Clarivate Analytics US LLC; Philadelphia (Philadelphia County); Hybrid; USD 170,000 - 230,000; Full time

Job summary

Clarivate Analytics US LLC seeks a Director, Enterprise Applications to lead the commercial, ERP and Finance app portfolio, focusing on strategy, implementation and operation of Salesforce and NetSuite. This role partners with Sales, Marketing, Customer Success, Customer Service and Finance to drive business outcomes.

You will manage a multidisciplinary team, oversee major implementations or separations, and ensure effective integration, data migration and reporting across the stack.

Qualifications

• Bachelor's or Master's degree or equivalent practical experience in technology, business systems, finance or related field.
• 10+ years of enterprise applications experience.
• 5+ years of leadership experience managing application teams and major programs.
• Experience owning a portfolio including CRM, ERP and connected business applications with Salesforce and NetSuite.
• Experience managing commercial and sales technologies beyond core CRM.
• Experience leading major implementations or transformations.
• Understanding of lead-to-order, quote-to-cash, order-to-cash, procure-to-pay and record-to-report processes.
• Experience with integrations, data migration, controls, testing and production support.

Responsibilities

• Own strategy, roadmap, delivery, governance and operation of commercial, ERP and Finance apps.
• Partner with Sales, Marketing, Customer Success and Finance to improve processes across Salesforce ecosystem.
• Lead implementation and ongoing operation of Oracle NetSuite and related financial apps.
• Oversee Salesforce-to-NetSuite integrations and data migration, reporting and sign-off.
• Lead design, configuration, development, migration, testing and cutover for continuity and control.
• Manage multidisciplinary applications team and partner relationships, budgets and SOWs.
• Collaborate with Architecture, Integration and Data teams to simplify the landscape.

Skills

CRM strategy

Leadership

Portfolio management

Stakeholder management

Business processes

Education

Bachelor's or Master's degree

Tools

Salesforce

Oracle NetSuite

Job description

Clarivate Analytics US LLC seeks a Director, Enterprise Applications to lead the commercial, ERP and Finance app portfolio, focusing on strategy, implementation and operation of Salesforce and NetSuite. This role partners with Sales, Marketing, Customer Success, Customer Service and Finance to drive business outcomes.

You will manage a multidisciplinary team, oversee major implementations or separations, and ensure effective integration, data migration and reporting across the stack.