Director, Enterprise AI Transformation

TTEC Digital; United States; Remote; USD 165,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO and wellness time off

Annual incentive program

Job summary

TTEC Digital is seeking a Director, AI Transformation to advance enterprise AI adoption, turning business needs into deployable AI solutions and agents. You will drive AI maturity, governance, and cross-functional coordination across LaunchAI, delivering measurable impact and scalable programs.

Lead the design, delivery, and governance of AI initiatives, partnering with IT, security, and leadership to ensure successful adoption across the enterprise and continuous improvement of AI capabilities.

Qualifications

• Proven experience leading enterprise AI initiatives from strategy through deployment.
• Ability to translate business needs into AI-enabled solutions and scalable programs.
• Strong collaboration with IT, security, and executive stakeholders.

Responsibilities

• Own LaunchAI operations end to end with prioritized backlogs.
• Translate executive intent into executable AI programs and targets.
• Lead cross-functional transformation of delivery lifecycles.
• Define adoption, governance, and measurement for AI initiatives.
• Manage AI tooling evaluation, standards, and cost across the stack.
• Lead and grow the LaunchAI team and associated practice portfolios.
• Communicate progress and outcomes to leadership and non-technical audiences.

Skills

AI transformation

Product management

Executive communication

Cross-functional leadership

Strategic thinking

Claude Code

GitHub Copilot

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Tools

Claude Code

GitHub Copilot

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Job description

TTEC Digital is seeking a Director, AI Transformation to advance enterprise AI adoption, turning business needs into deployable AI solutions and agents. You will drive AI maturity, governance, and cross-functional coordination across LaunchAI, delivering measurable impact and scalable programs.

Lead the design, delivery, and governance of AI initiatives, partnering with IT, security, and leadership to ensure successful adoption across the enterprise and continuous improvement of AI capabilities.