Director, Engagement Strategy & Client Impact

Alight Solutions Ltd

Illinois

Hybrid

USD 157,000 - 175,000

Full time

10 days ago

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Job summary

Alight Solutions Ltd seeks a seasoned Engagement Services leader to shape employee experiences and advise Fortune 100 clients. You will guide cross-functional teams of content developers, designers, and project managers to deliver impactful communication and change-management programs.

Role emphasizes mentorship, business development, and delivering measurable outcomes while leveraging AI-enabled tools to enhance processes and client outcomes.

Qualifications

Exceptional verbal and written communication skills and strategic thinking.
15+ years in professional communication with health/medical benefits expertise.
Experience delivering multimedia campaigns with measurable results.
Strong executive presence in client-facing environments.
Proven leadership coordinating cross-functional teams for projects.
Ability to build partnerships across lines of business.
Ability to learn and apply emerging technologies, including AI tools.
Willingness to travel up to 15%.

Responsibilities

Lead and grow strategic client relationships, advising senior HR leaders.
Develop high-impact engagement and communication solutions with insights.
Drive revenue by expanding client relationships and proposals.
Build and mentor high-performing internal teams and thought leadership.

Skills

Client relationships

Executive presence

Team leadership

Cross-functional collaboration

AI-powered tools

Strategic communication

Project leadership

Business development

Job description

Role emphasizes mentorship, business development, and delivering measurable outcomes while leveraging AI-enabled tools to enhance processes and client outcomes.

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