Director, Ecosystem Strategy

Faro Health Inc.; New York (NY); Hybrid; USD 166,000 - 196,000; Full time

Benefits offered by this job

Health care

401k

Life insurance

Disability

PTO & holidays

Training reimbursement

Hybrid work

Bonus program

Team events

Stock options

Job summary

Faro seeks a seasoned Customer Strategy Director, Ecosystem Programs to lead senior-level ecosystem and innovation initiatives. You will bridge business strategy, clinical development data and technology, guiding programs from conception to execution while aligning stakeholders across Faro and customer organizations.

Ideal candidates bring 8+ years in consulting or strategic advisory with data analytics, plus comfort translating business needs into technical requirements.

Qualifications

• 8+ years in management/strategy consulting, data analytics or transformation.
• Experience engaging with senior customer relationships and technical stakeholders.
• Strong problem-solving and ability to navigate ambiguous problems.

Responsibilities

• Lead ecosystem and innovation programs beyond established solution adoption.
• Translate between business objectives and technical considerations with stakeholders.
• Shape change strategies and operating models for new capabilities.
• Coordinate cross-functional teams to drive complex programs forward.
• Develop repeatable frameworks and best practices for customer strategy.

Skills

Management consulting

Strategy consulting

Data analytics

Business transformation

Job description

Faro seeks a seasoned Customer Strategy Director, Ecosystem Programs to lead senior-level ecosystem and innovation initiatives. You will bridge business strategy, clinical development data and technology, guiding programs from conception to execution while aligning stakeholders across Faro and customer organizations.

Ideal candidates bring 8+ years in consulting or strategic advisory with data analytics, plus comfort translating business needs into technical requirements.