Director, E‑Commerce Operations — Shopify & 3PL Leader

RED APPLE UNIFORMS LLC; Fort Lauderdale (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Retirement savings plan options

Job summary

Good Hearts Gear, operating under RED APPLE UNIFORMS LLC, seeks a Director of E‑Commerce Operations to own the Shopify ecosystem and connected systems. You will ensure platform uptime, optimize integrations with ShipMonk and other apps, and drive scalable processes for rapid growth.

You will collaborate with Finance, Logistics, and executive leadership to deliver accurate forecasts, robust reporting, and a resilient, scalable e‑commerce operation.

Qualifications

• 8–12+ years of progressive e-commerce or digital commerce operations experience.
• Ownership and administration of an e-commerce platform (Shopify) and related systems.
• Experience managing a live Shopify environment with product management and integrations.
• Experience working with fulfillment partners/3PL providers and data integration.
• Strong analytical and reporting capability to support forecasting and exec-level decisions.

Responsibilities

• Own the Shopify platform and related systems, ensuring uptime and performance.
• Coordinate 3PL integration (ShipMonk) and data integrity between systems.
• Develop scalable operational processes and catalog management for launches.
• Partner with Finance, Logistics, Supply Chain and leadership on forecasts and reporting.
• Hire, guide, and train the future e‑commerce operations team; set governance and controls.

Skills

E-commerce operations

Shopify platform ownership

Cross-functional leadership

Analytical reporting

Project/process optimization

Tools

Shopify

ShipMonk

ShipBob

Flexport

ShipMonk integrations

Job description

Good Hearts Gear, operating under RED APPLE UNIFORMS LLC, seeks a Director of E‑Commerce Operations to own the Shopify ecosystem and connected systems. You will ensure platform uptime, optimize integrations with ShipMonk and other apps, and drive scalable processes for rapid growth.

You will collaborate with Finance, Logistics, and executive leadership to deliver accurate forecasts, robust reporting, and a resilient, scalable e‑commerce operation.