Director, Dining Services — Senior Living

Compass Group USA; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Personal Leave

Shopping Program

Wellness Programs

Discount Marketplace

ID Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Compass Group USA, TouchPoint, is seeking a Director of Dining Services to lead the dining operations for a senior living community. You will oversee foodservice, guide the Chef/manager and dietician, and ensure programs meet client expectations and regulatory standards.

You will drive menu planning, engage residents, and manage the account’s financial performance, including budgeting and forecasting, while fostering a safe, compliant, and collaborative work culture.

Qualifications

• Is well-versed in foodservice management with proven track record of success, ideally in senior living
• Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
• Demonstrates strong initiative, critical thinking, ownership, communications, multi-tasking, prioritization, and organization skills
• Champions the inclusion mindset, and is proactive, positive, professional, and resilient
• Excellent computer skills and proficiency with Microsoft Office suite and POS software
• Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area

Responsibilities

• Lead the Chef/manager and dietician in creating menus and strong resident engagement
• Drives and develops self and team at the account(s) towards building strong relationships with client(s) and achievement of key performance indicators (profitability, safety, engagement, etc.)
• Fosters a culture of transparency, understanding, education, safety, and accountability
• Serves as the representative/brand ambassador of the Touchpoint Support Services team within the district(s) and the community; attends key client and community events
• Ensures client(s) needs are met or exceeded, we retain the account(s), find cross-sell opportunities, and assist in rebid process as directed
• Supports functional areas including but not limited to safety, marketing, nutrition and culinary
• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
• Owns the financial results for the account(s), and works to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures

Skills

Foodservice management

Team leadership

Customer service

Financial acumen

Communication

Initiative

Inclusion mindset

Microsoft Office

POS software

Education

Bachelor's degree

Tools

Microsoft Office

POS software

Job description

Compass Group USA, TouchPoint, is seeking a Director of Dining Services to lead the dining operations for a senior living community. You will oversee foodservice, guide the Chef/manager and dietician, and ensure programs meet client expectations and regulatory standards.

You will drive menu planning, engage residents, and manage the account’s financial performance, including budgeting and forecasting, while fostering a safe, compliant, and collaborative work culture.