Director, Digital Operations & Claims Transformation

Elevance Health; Louisville (KY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive benefits

Job summary

Elevance Health is seeking a senior leader to oversee its blended Digital Operations and claims technology delivery, driving end-to-end digitization, governance, and cost efficiencies.

You will lead product-led delivery across government and commercial lines, manage strategic initiatives, and partner with IT, Compliance, and Operations.

The role requires in-office presence 3 days a week in a hybrid model; a BA/BS in IT and 8+ years of leadership experience are preferred.

Qualifications

• BA/BS in IT or related field with 8+ years leading technology teams.
• Requires 7 years management experience.
• Experience leading claims technology or operations across Government and Commercial lines of business.
• Health insurance industry experience preferred.

Responsibilities

• Aligns demand, roadmaps, capacity, and governance to deliver scalable solutions.
• Lead product-led delivery model across claims technology platforms.
• Improve delivery speed and quality; reduce rework and handoffs.
• Manage resources and budgets for the blended Digital Ops organization.
• Ensure compliance with state and federal regulations.

Skills

Leadership

Product management

Delivery leadership

Automation

AI-enabled delivery

Claims technology

Education

BA/BS in IT or related

Job description

Elevance Health is seeking a senior leader to oversee its blended Digital Operations and claims technology delivery, driving end-to-end digitization, governance, and cost efficiencies.

You will lead product-led delivery across government and commercial lines, manage strategic initiatives, and partner with IT, Compliance, and Operations.

The role requires in-office presence 3 days a week in a hybrid model; a BA/BS in IT and 8+ years of leadership experience are preferred.