Director OF Digital Strategy

Elevance Health (Anthem); Atlanta (GA); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Elevance Health (Anthem) seeks a Director II Digital Operations to oversee a combined digital and operations unit, aligning demand, roadmaps, capacity and governance to deliver scalable, digitized service results. This role leads a product-led delivery approach across claims platforms and enterprise capabilities.

The incumbent will collaborate across government and commercial lines to improve intake, automate delivery, and optimize product health, delivery readiness, and executive

Responsibilities

• Oversees a combined digital and operations unit(s); executes strategies to deliver digitized service results.
• Lead product-led delivery model across claims technology platforms and enterprise delivery capabilities.

Job description

Anticipated End Date: 2026-10-16 Position Title: Director II Digital Operations Job Description Location: Atlanta GA, Tampa FL, Mason OH, Indianapolis IN, Grand Prairie TX, Louisville KY, St. Louis MO Hours: Standard Working hours Travel: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Position Overview

Oversees a combined digital and operations unit(s); executes strategies to deliver industry leading digitized service results. Serve as a leader across departmental lines in order to further penetration of operational digitization, E2E efficiencies, lowered administrative costs and an excellent member and provider experience. As well as leading a product-led delivery model across claims technology platforms and enterprise delivery capabilities.

How You Will Make an Impact:

Aligns demand, roadmaps, capacity, and governance to deliver scalable solutions across Government and Commercial claims. Advances execution through disciplined intake, automation, configuration-first delivery, and strong product lifecycle management. Establish clear intake, prioritization, and portfolio governance so capacity is focused on the highest-value work. Improve delivery speed, first-pass quality, and throughput by reducing rework and avoidable handoffs. Strengthen product health, delivery readiness, risk visibility, and executive decision-making. Partner across business,