Senior Director, Digital Operations & Transformation

Elevance Health; St. Louis (MO); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Elevance Health seeks a senior leader to drive digital operations and claims technology strategy across government and commercial lines. You will lead product-led delivery, align roadmaps with capacity, and foster cross-functional collaboration to improve efficiency and member/provider experiences.

The role focuses on governance, portfolio management, and execution of transformational initiatives within a hybrid work environment, balancing in-office collaboration with flexible work arrangements.

Qualifications

• Requires a BA/BS degree in Information Technology, Computer Science or related field and a minimum of 8 years leading technology teams and/or cross-functional projects.
• Requires 7 years' management experience.

Responsibilities

• Lead digital operations strategies and delivery across government and commercial lines.
• Oversee product-led delivery across claims technology platforms and enterprise capabilities.
• Align demand, roadmaps, capacity, and governance for scalable solutions.
• Improve delivery speed, quality, and throughput while reducing rework.
• Manage resources and partnerships across business, IT, and operations.
• Ensure regulatory compliance and budget management within the unit.

Skills

Leadership

Stakeholder management

Product management

Strategic planning

Communication

Education

BA/BS in IT or Computer Science

Job description

Elevance Health seeks a senior leader to drive digital operations and claims technology strategy across government and commercial lines. You will lead product-led delivery, align roadmaps with capacity, and foster cross-functional collaboration to improve efficiency and member/provider experiences.

The role focuses on governance, portfolio management, and execution of transformational initiatives within a hybrid work environment, balancing in-office collaboration with flexible work arrangements.