Director, Customer Solutions & Digital Enablement

Bodyarmor; Atlanta (GA); On-site; USD 141,000 - 165,000; Full time

Job summary

The Coca-Cola Company in Atlanta is seeking a Director of Customer Solutions to shape how we serve national retailers across DSD, e-commerce, and new fulfillment models. You will bridge retailer insight, supply chain execution, and digital tools to improve in-store availability and measurable value for customers and the system.

As a leader in the NAOU Supply Chain & Customer Operations team, you will guide analytics, AI-enabled decision support, and cross-functional collaboration to deliver

Qualifications

• Bachelor’s degree in a relevant field required; MBA or advanced certification preferred.
• Experience operating at the intersection of customer strategy and supply chain execution, with cross-functional leadership.

Responsibilities

• Serve as the customer-facing supply chain lead, translating retailer needs into bottler engagement and go-to-market execution.
• Advance digital enablement, AI-enabled analytics, and order-to-cash capabilities to improve service and efficiency.
• Lead service improvement plans to strengthen in-stock performance and on-shelf availability.
• Drive cross-functional transformation through data-driven decisions and stakeholder alignment.

Skills

Business Development

Business Planning

Communication

Consultative Sales Management

Customer Relationship Management

Decision Making

Group Problem Solving

Leadership

Long Term Planning

Operational Assessment

Relationship Building

Sales Forecasting

Sales Management

Sales Process

Solutions Selling

Waterfall Model

Education

Bachelor’s degree in Supply Chain, Business, Operations, Logistics, Engineering, Analytics, or related field

MBA or advanced certification in related discipline

Tools

Power BI

Job description

The Coca-Cola Company in Atlanta is seeking a Director of Customer Solutions to shape how we serve national retailers across DSD, e-commerce, and new fulfillment models. You will bridge retailer insight, supply chain execution, and digital tools to improve in-store availability and measurable value for customers and the system.

As a leader in the NAOU Supply Chain & Customer Operations team, you will guide analytics, AI-enabled decision support, and cross-functional collaboration to deliver