Customer Operations Director - Strategy & Growth

Coca-Cola Co; Atlanta (GA); Hybrid; USD 141,000 - 165,000; Full time

Benefits offered by this job

Medical benefits

Annual incentive program

Job summary

The Coca-Cola Company is seeking a Director of Customer Operations in Atlanta, GA. This senior role partners with customer executives, bottling partners, and cross-functional teams to deliver integrated equipment, service, and supply chain strategies that drive beverage quality, growth, service, and profitability.

You will translate customer, operational, and financial insights into actionable recommendations, balancing customer priorities with enterprise objectives, and leading a team to

Qualifications

• Bachelor’s degree or equivalent; advanced degree preferred.
• Significant experience in customer operations, account leadership, service, supply chain, or related function.
• Strong analytical and financial acumen; ability to translate data into actionable recommendations.

Responsibilities

• Lead as senior operational leader for an assigned customer portfolio.
• Develop and execute customer operations strategies to improve beverage quality, service and profitability.
• Oversee cross-functional planning, budgeting, governance, forecasting and performance measurement.
• Influence decisions with compelling storytelling and executive communication to drive alignment.

Skills

Executive relationship building

Strategic storytelling

Cross-functional leadership

Financial acumen

Operational optimization

Education

Bachelor’s degree or equivalent

Advanced degree preferred

Job description

The Coca-Cola Company is seeking a Director of Customer Operations in Atlanta, GA. This senior role partners with customer executives, bottling partners, and cross-functional teams to deliver integrated equipment, service, and supply chain strategies that drive beverage quality, growth, service, and profitability.

You will translate customer, operational, and financial insights into actionable recommendations, balancing customer priorities with enterprise objectives, and leading a team to