Director, CRO & Analytics

Jobgether SRL; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Remote position available in Canada

Leadership of CRO analytics practice

Exposure to AI-enabled optimization

Job summary

Jobgether SRL is seeking a data-first CRO and analytics leader to own experimentation strategy and analytics for multiple ecommerce brands.

You will oversee the end-to-end CRO lifecycle, from discovery to execution, while guiding cross-functional teams and delivering measurable business impact.

Qualifications

• Bachelor's degree in Marketing, Business, Analytics, UX, or related field; Master's preferred.
• Proven CRO leadership with data-driven practice and client strategy ownership.
• Advanced ecommerce analytics to translate data into insights and revenue actions.
• Statistical modeling for web experimentation, including hypothesis testing and sample size.
• Experience with A/B testing platforms such as Intelligems, VWO, Optimizely, Shoplift, Visually.
• GA4 expertise with custom reporting, funnel analysis, and segmentation.
• Shopify experience and familiarity with Shopify events.
• Collaborates with UX, Design, and Development teams to implement insights.
• Excellent communication and presentation skills for clients and stakeholders.
• Strong organization to manage multiple client engagements in a fast-paced environment.
• Agency experience preferred; Klaviyo/retention tools a plus.
• Understanding of paid social/paid search impact on experiment reliability.
• BigQuery and SQL for ad hoc analysis.

Responsibilities

• Lead strategic CRO engagements for ecommerce brands with discovery, retainers, and consulting.
• Partner across site experience, merchandising, acquisition, retention, analytics, UX, and roadmaps.
• Develop strategies using funnel and cohort analysis aligned to business objectives.
• Identify optimization opportunities across customer journeys from landing to post-purchase.
• Design, execute, and analyze A/B and multivariate experiments with proper statistics.
• Monitor test performance, detect anomalies, and refine recommendations.
• Own monthly client analytics reporting including traffic, conversion, revenue, and attribution.
• Oversee analytics implementation (GA4, GTM, Shopify events) and data reconciliation.
• Build automated BI dashboards visualizing conversion trends and test impact.
• Conduct funnel, cohort, segmentation, ROI, and CLV analyses.
• Combine quantitative data with qualitative research and storytelling for insights.
• Ensure quality assurance on analytics/CRO deliverables and manage CRO contractors.

Skills

CRO leadership

Analytics expertise

A/B testing

GA4

Shopify

SQL

BigQuery

Data storytelling

Client management

Cross-functional collaboration

Communication

Mentoring

Klaviyo

Paid media knowledge

Education

Bachelor's degree

Master's degree

Tools

Intelligems

VWO

Optimizely

Shoplift

Visually

GA4 tooling

Job description

Accountabilities:

As Director, CRO & Analytics, you will own strategic CRO engagements and the analytics backbone supporting experimentation, optimization, and measurable business outcomes.

• Lead strategic CRO engagements for ecommerce brands, including discovery, ongoing retainers, and consulting initiatives.
• Serve as a data-driven strategy partner across site experience, merchandising, acquisition, retention, analytics, UX, and digital product roadmaps.
• Develop strategies aligned with short- and long-term business objectives using funnel and cohort analysis.
• Identify optimization opportunities across the customer journey, from landing pages and product pages through checkout and post-purchase experiences.
• Develop data-backed hypotheses and prioritized testing roadmaps in collaboration with UX, Design, and Development teams.
• Design, execute, and analyze A/B and multivariate experiments using appropriate statistical methods, including sample size, significance, and power calculations.
• Monitor test and site performance, identify data anomalies, and continuously refine recommendations.
• Lead the evolution toward AI-enabled experimentation and real-time personalization using behavioral and transactional data.
• Apply AI throughout the experimentation lifecycle to improve insight generation, test design, velocity, and performance analysis.
• Own monthly client analytics reporting covering traffic, conversion, revenue, channel mix, and experiment results, with prioritized recommendations.
• Oversee analytics implementation and data integrity, including GA4, Google Tag Manager, Shopify Customer Events and pixels, consent mode, bot and spam filtering, and reconciliation with Shopify order data.
• Build automated BI dashboards that visualize conversion trends, test impact, and revenue attribution for client leadership.
• Conduct funnel, cohort, segmentation, statistical, ROI, revenue growth, and customer lifetime value analyses.
• Combine quantitative analysis with qualitative research such as user testing, surveys, interviews, persona development, journey mapping, and competitive or heuristic audits.
• Translate complex, multi-source data into clear narratives and actionable recommendations.
• Perform final quality assurance on analytics and CRO deliverables and oversee CRO contractors and vendors.
• Maintain the central CRO task board and support delivery coordination.
• Collaborate with UX, Design, and Technical Delivery teams across new site builds, migrations, redesigns, feature launches, optimization, and maintenance.
• Contribute to internal CRO, UX, and ecommerce best practices, frameworks, and thought leadership.

Requirements

The ideal candidate is a data-first CRO leader who combines advanced ecommerce analytics and experimentation expertise with strong client leadership, communication, and cross-functional collaboration skills.

• Bachelor's degree in Marketing, Business, Analytics, UX, or a related field; Master's degree is a plus, or equivalent professional experience.
• Proven experience leading CRO initiatives as a data-driven practice, mentoring team members, guiding cross-functional teams, and owning client strategy from discovery through execution.
• Advanced ecommerce analytics expertise with the ability to turn raw data into clear insights and prioritized, revenue-focused actions.
• Hands-on experience with statistical modeling for web experimentation, including hypothesis testing, sample size calculations, significance testing, and segmentation.
• Experience with A/B testing and experimentation platforms such as Intelligems, VWO, Optimizely, Shoplift, Visually, or similar tools.
• Advanced hands-on proficiency with Google Analytics 4, including custom reporting, funnel analysis, and segmentation.
• Experience building prioritized and resourced testing roadmaps based on quantitative impact estimates.
• Experience with the Shopify platform.
• Experience partnering with UX, Design, and Development teams to bring insights and experiments into execution.
• Experience conducting UX analysis, usability testing, and heuristic evaluations.
• Excellent communication and presentation skills, with the ability to explain data and statistical findings to both clients and internal stakeholders.
• Strong organizational and attention-to-detail skills, with the ability to manage multiple client engagements in a fast-paced environment.
• Prior agency experience supporting multiple brands and workstreams is preferred.
• Experience with Klaviyo or other email and retention platforms is an advantage.
• Understanding of paid social and paid search, including how traffic quality and acquisition data can affect experiment reliability, is preferred.
• Working proficiency with BigQuery and SQL for independent, ad hoc analysis is a plus.

Benefits

• Remote position available in Canada.
• Opportunity to lead a specialized CRO and analytics practice across multiple ecommerce brands.
• Broad ownership spanning analytics, experimentation, AI-enabled optimization, client strategy, and business impact.
• Exposure to DTC and omnichannel ecommerce environments and complex Shopify experiences.
• Collaboration with UX, Design, Development, and Technical Delivery specialists.
• Opportunity to work with modern analytics, experimentation, BI, and AI-driven optimization tools.
• Ability to influence CRO frameworks, best practices, and thought leadership.
• Opportunity to work across site builds, migrations, redesigns, feature launches, and ongoing optimization.
• Fast-paced environment with responsibility for multiple client engagements and strategic workstreams.