E-Commerce CRO Specialist

York Hamilton; United States; Remote; USD 40,000 - 64,000; Part time

Benefits offered by this job

Remote work

Supportive community

Job summary

York Hamilton is seeking an experienced E-Commerce CRO Specialist to analyze customer behavior and remove conversion barriers across the ecommerce journey. You will use data and testing to improve homepage, product pages, cart and checkout, with strong Shopify, GA4, analytics, heatmaps, and A/B testing skills to drive revenue.

The role emphasizes turning insights into actionable recommendations and measurable revenue impact, with remote work and flexible scheduling to start part-time (4

Qualifications

• Proven CRO experience in e-commerce, preferably Shopify.
• Experience with GA4 and Shopify analytics.
• Experience using heatmaps, session recordings and A/B testing tools.

Responsibilities

• Analyse website performance using GA4, Shopify analytics, heatmaps, and sessions.
• Identify friction points across homepage, product pages, cart and checkout.
• Create and manage CRO recommendations based on data, not guesswork.
• Develop and run A/B tests; monitor results and revenue impact.
• Collaborate with designers and developers to implement CRO changes.

Skills

E-commerce CRO experience

Shopify experience

GA4 analytics

Analytics interpretation

A/B testing

UX/UI judgement for e-commerce

Data-driven recommendations

Tools

GA4

Shopify analytics

Hotjar

Microsoft Clarity

VWO

Optimizely

Convert

Job description

• Long-term position with job security and opportunities for professional growth.
• Work remotely with flexibility from the comfort of your home office.
• Amazing support from both the local and international community.

• Long-term position with job security and opportunities for professional growth.
• Work remotely with flexibility from the comfort of your home office.
• Amazing support from both the local and international community.

Job Title

E-Commerce CRO Specialist

Location

Remote

Start Date

Immediate

Job Type

Part-Time (4 hours/day) initially, transitioning to Full-Time (40 hrs/week) based on performance

Job Summary

We are looking for an experienced E-Commerce Conversion Rate Optimisation (CRO) Specialist to analyse customer behaviour, identify conversion barriers, and improve website performance and revenue. The role will focus on using data and testing to understand why customers are not converting and developing measurable solutions across the entire ecommerce journey - homepage and product pages through to cart and checkout. The ideal candidate will have strong experience in Shopify ecommerce, GA4, analytics, heatmaps, A/B testing, and conversion optimisation , with the ability to turn insights into actionable recommendations and demonstrate the revenue impact of improvements.

Key Responsibilities

• Analyse website performance using tools such as GA4, Shopify analytics, heatmaps and session recordings
• Identify friction points across homepage, collection pages, product pages, cart and checkout
• Review customer behaviour and conversion funnels
• Develop CRO recommendations based on data, not just design preference
• Create and manage A/B tests
• Improve product page layouts, messaging, trust signals, CTAs, navigation and merchandising
• Review mobile vs desktop conversion performance
• Analyse bounce rate, add-to-cart rate, checkout rate and conversion rate
• Identify opportunities for upsells, cross-sells, bundles and onsite personalisation
• Work with designers and developers to implement CRO improvements
• Monitor results after changes and report on revenue/conversion impact
• Continually develop and prioritise a CRO testing roadmap

Qualifications

• Strong e-commerce CRO experience, preferably with Shopify
• Experience with GA4 and Shopify analytics
• Experience using tools such as Hotjar, Microsoft Clarity, VWO, Optimizely, Convert or similar
• Strong understanding of A/B testing and statistical significance
• Good UX/UI judgement, particularly for e-commerce
• Ability to interpret data and turn it into clear recommendations
• Experience working with higher-consideration or higher-value e-commerce products would be beneficial