Director, Consumer Digital Platform & AI-Enabled Web

Northwestern Medicine

Chicago (IL)

On-site

USD 150,000 - 230,000

Full time

8 hours ago
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Benefits offered by this job

Tuition reimbursement
401(k) matching
Lifecycle benefits

Job summary

Northwestern Medicine is seeking a Director of Information Services to lead the Consumer Digital Platform, guiding architecture, engineering, and product delivery for a modern, cloud-enabled web experience. You will oversee Sitecore, Azure-based resources, and a knowledge graph to deliver scalable digital products for patients and internal stakeholders.

The role requires senior leadership with deep technical depth, vendor management, and the ability to translate business needs into durable

Qualifications

  • Bachelor's degree or equivalent experience required.
  • Minimum 8 years industry experience.
  • Strong knowledge of healthcare delivery and operations.
  • Experience leading modern digital platform teams and translating business needs into durable technology capabilities.

Responsibilities

  • Oversee architecture, design, development, and deployment of the consumer digital platform (Sitecore, Azure, APIs).
  • Lead software developers, data engineers, and architects to build a scalable web platform and knowledge graph.
  • Manage vendor relationships (Sitecore, Microsoft, implementation partners) to maximize value.
  • Drive platform modernization, reliability, security, and time-to-market.

Skills

Leadership
Cloud architecture
Sitecore
Azure
APIs
Data engineering
Team management
Vendor management
Healthcare IT

Education

Bachelor's degree
Master’s degree

Tools

Microsoft Azure
Sitecore CMS

Job description

Northwestern Medicine is seeking a Director of Information Services to lead the Consumer Digital Platform, guiding architecture, engineering, and product delivery for a modern, cloud-enabled web experience. You will oversee Sitecore, Azure-based resources, and a knowledge graph to deliver scalable digital products for patients and internal stakeholders.

The role requires senior leadership with deep technical depth, vendor management, and the ability to translate business needs into durable

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