Director Clinical Operations

Thompson; Charlotte (NC); Hybrid; USD 64,000 - 80,000; Full time

Benefits offered by this job

PTO 3 weeks + 10 holidays

Health Insurance

Dental & Vision

401K Match

Education Reimbursement

Referral Bonus

Life Insurance

Mileage Reimbursement

iPhone and Laptop provided

Job summary

Thompson seeks a Clinical Director for Community-based services to lead and supervise outpatient therapists and in-home clinicians in the Charlotte Metro area. You will ensure delivery of high-quality care and maintain strong communication with leadership and staff.

The role offers hybrid work options, with several in-office days at the Family Service Center on Wendover Rd in Charlotte. A comprehensive benefits package and professional development opportunities are included.

Qualifications

• Must have valid Driver’s License.
• Master’s or doctoral degree and active clinical licensure in NC.
• Preference for a clinical supervisor license and for Doctorate in Psychology (Ph.D. or Psy.D.) with NC licensure.
• 3 years of high performance work experience in a related field.
• Leadership/management experience or project coordination is valued.

Responsibilities

• Provide administrative and clinical supervision to outpatient therapists and in-home clinicians.
• Ensure high-quality clinical care and effective communication with leaders and direct reports.
• Coach, hold direct reports accountable, and drive excellence in clinical care.

Skills

Leadership

Clinical supervision

Coaching

Communication

Education

Master's degree

Doctoral degree (PhD/PsyD)

Active NC licensure / Licensed Psychologist

Job description

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.

What will you do as a Clinical Director for Community-based services?

• As the Clinical Director in the Community-based Clinical Services department, you will provide both administrative and clinical supervision to contracted outpatient therapists and intensive in-home clinicians within the Charlotte Metro area. Your role will include ensuring that high-quality clinical care is delivered, while maintaining effective communication with your leader, peers, and direct reports.
• A typical day for you will involve coaching and holding direct reports accountable, driving excellence in clinical care, and ensuring that both client and program needs are met.
• This role can be based fully in the office at the Family Service Center on Wendover Rd in Charlotte or be a hybrid position, requiring multiple days per week in the office.

What does this position offer?

• Starting Pay Range: $64k-$80k annually
• Fantastic Full-time benefits…
• 3 weeks paid time off (PTO) first year plus 10 paid holidays!
• Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
• 401K Match
• Education Reimbursement
• Referral Bonus
• Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
• Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
• Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
• Paid time off for volunteering in the community
• Free EAP services
• Mileage Reimbursement
• iPhone and Laptop provided for eligible roles
• Multiple opportunities for growth
• Ongoing, structured leadership development and growth opportunities

Minimum Qualifications/Requirements:

• Must have valid Driver’s License and meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead.
• Education requirements for a Clinical Director is a master’s or doctoral degree and an active clinical licensure in NC.
• Preference will be given to candidates with a clinical supervisor license
• Preference will be given to candidates with a Doctorate in Psychology (Ph.D. or Psy.D.) from an accredited institution who are Licensed Psychologist in North Carolina, in good standing.
• Verified 3 years of work experience as a high performing individual contributor in a related field
• Exposure to leadership/management experiences either through short term project management, coordination, training or actual leadership positions
• Displays the capacity/coachability for future growth and development as a leader

You’re the right fit for the Clinical Director for Community-based services position if…

• You have a passion for growing and developing leaders.
• You enjoy knowing you’re making an IMPACT on the lives of others
• EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you!

Thompson is an Equal Opportunity Employer.