Nurse Supervisor

Thompson Child & Family Focus, Inc.; Matthews (NC); On-site; USD 68,000 - 84,000; Full time

Benefits offered by this job

3 weeks paid time off (PTO)

Health, Dental, and Vision insurance

401K Match

Education Reimbursement

Referral Bonus

Job summary

Thompson Child & Family Focus, Inc. in Matthews, NC is searching for a dedicated Nurse Supervisor to lead and support a team focused on youth and adolescents. This role involves coaching, staff recruitment, and ensuring quality care standards. The Nurse Supervisor will work collaboratively with medical and administrative teams to enhance community wellness and improve client outcomes. Ideal candidates will have a Bachelor's in Nursing, valid NC RN license, and a passion for making an impact. Full-time benefits include competitive pay, health insurance, and generous time off.

Qualifications

• Valid Driver’s License required.
• 3 years of work experience in a related field.
• Supervisory experience preferred.
• Leadership/management exposure through project management or training.

Responsibilities

• Provide coaching and feedback for the development of direct reports.
• Recruit and select program staff.
• Coordinate with medical stakeholders to meet members' needs.
• Manage the nursing schedule to ensure 24/7 coverage.

Skills

Leadership

Communication

Coaching

Pediatrics Knowledge

Psychiatry Knowledge

Education

Bachelor’s degree in Nursing

Registered nurse license in good standing with NC Board of Nursing

Job description

Get to know Thompson!

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0‑18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.

What will you do as a Nurse Supervisor?

• Proactive coaching and feedback to ensure professional development and growth of direct reports.
• Setting programmatic objectives, defining roles, and prioritizing tasks for direct reports.
• Effective proactive communication in all directions (up, down, sideways) to ensure program needs are met.
• Recruit, interview and selection of top tier talent for their program staff.
• Conduct thorough and well‑documented assessments of direct reports performance.
• Proactively address performance issues and replace team members who consistently fall short of delivering on their objectives.
• Create an open and trusting environment where teamwork and collaboration is valued.
• Compliance with the agency Continuous Quality Improvement (CQI) process to ensure program data and outcome goals are met.
• Ensure internal and external standards are met regarding records, documentation and general services provided.
• Coordinate and liaison with internal and external stakeholders to represent the program and its needs.
• Act as a role model across the organization for other staff regarding professionalism, positivity and teamwork.
• Respond and address to any client/parent/guardian medical complains/concerns.
• Serves as point of contact for proactive communications with the Medical Director.
• Coordinate with internal and external medical stakeholders to address member specific needs.
• Support and coordinate treatment team meetings and medical rounds for the Psychiatric staff as needed.
• Manage the nursing schedule so that there is 24/7 nursing coverage of PRTF facilities, and or sufficient daily coverage for Crisis Stabilization programs.
• Facilitate and/or coordinate medication administration training for direct care and nursing staff.
• Monitor compliance with medication administration procedures, MAR and Med Order documentation, and medication storage.

What does this position offer?

• Starting Pay Range: $68k‑$84k annually
• Fantastic Full-time benefits…
• 3 weeks paid time off (PTO) first year plus 10 paid holidays!
• Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
• 401K Match
• Education Reimbursement
• Referral Bonus
• Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
• Paid time off for volunteering in the community
• Free EAP services
• iPhone and Laptop provided for eligible roles
• Multiple opportunities for growth

Minimum Qualifications/Requirements

• Must have valid Driver’s License.
• Meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead.
• Bachelor’s degree in Nursing is required.
• Supervisory experience preferred.
• Experience in pediatrics or psychiatry preferred.
• Registered nurse license must be in good standing with NC Board of Nursing.
• Verified 3 years of work experience as a high performing individual contributor in a related field.
• Exposure to leadership/management experiences either through short term project management, coordination, training or actual leadership positions.
• Displays the capacity/coachability for future growth and development as a leader

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands

While performing the duties of this job, employees are required to walk, sit, use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, and depth perception. Employees will perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs and lifting of individuals, which requires strength, coordination, endurance, and agility. The employee must be agile enough to control and rapidly extricate him/herself and children and youths from buildings in case of an emergency. The employee must be capable of running a distance as required in the apprehension of a fleeing youth.

You’re the right fit for the Nurse Supervisor position if…

• You have a passion for working with youth & adolescents
• You enjoy knowing you’re making an IMPACT on the lives of others
• EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you

If your qualifications meet the requirements of the job and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities!

Thompson is an Equal Opportunity Employer.

Thompson participates in E-Verify