Director, Client360 Consumption & Product Strategy

Next Frontier Capital; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorgan Chase is seeking a senior product leader for Client360 to shape the future of data-driven services. You will own the product roadmap, drive lifecycle execution, and mentor teams while aligning with regulatory and risk standards.

You will influence discovery, market research, and value-driven development to deliver differentiated consumer and business solutions across the Commercial & Investment Bank.

Qualifications

• Extensive knowledge of the product development life cycle, technical design, and data analytics.

Responsibilities

• Oversee the product roadmap, vision, development, execution, risk management, and business growth targets.
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery.
• Owns product performance and is accountable for investing in enhancements to achieve business objectives.
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.
• Develop a service strategy and vision that delivers value to customers and business consumers.
• Manage discovery efforts and market research to uncover user solutions and integrate them into the service roadmap.
• Own, maintain, and develop a service backlog that enables development to support the overall strategic roadmap and value proposition.
• Build the framework and track key success metrics such as cost, feature and functionality, risk posture, and reliability.
• Manage the delivery and optimization of consumption services for Client360 Transformation, ensuring alignment with organizational objectives.
• Utilize consumption services to deliver personalized client experiences, streamline operations, and enhance decision-making, while supporting regulatory compliance and risk management.

Skills

Product development life cycle

Data analytics

Stakeholder management

Cross-functional collaboration

Regulatory compliance

Education

Advanced degree in Business, Data Science, or a related field

Tools

CRM systems

Job description

JPMorgan Chase is seeking a senior product leader for Client360 to shape the future of data-driven services. You will own the product roadmap, drive lifecycle execution, and mentor teams while aligning with regulatory and risk standards.

You will influence discovery, market research, and value-driven development to deliver differentiated consumer and business solutions across the Commercial & Investment Bank.