Director, Client Strategy & Product Growth

Conduent; United States; Sur place; USD 140 000 - 180 000; Plein temps

Avantages offerts par ce poste

Health and Welfare Benefits

Retirement Savings

Employee Discounts

Career Growth Opportunities

Training

Great Work Environment

Résumé du poste

Conduent seeks a Director, Client Strategy & Product to connect client needs, market trends and product strategy across the HCS portfolio, shaping solutions for growth and long-term value. The role spans Client Delivery, Product, Technology and Sales to translate insights into prioritized capabilities and scalable offerings.

The successful candidate will bring deep domain knowledge, executive presence, and the ability to translate client requirements into practical business and product

Qualifications

• 7+ years of progressive leadership experience.
• Ability to identify growth opportunities across existing clients.
• Experience translating client needs into revenue-generating solutions.
• Strong Voice of the Client expertise to inform product strategy.
• Experience aligning product roadmaps with client needs and market demand.
• Proven ROI evaluation of product performance and investments.
• Experience driving cross-client standardization and scalable solutions.
• Strong collaboration across Product, Client Delivery, Technology and Sales.

Responsabilités

• Establish structured Voice of the Client process across the HCS portfolio.
• Analyze client feedback to identify recurring needs and product gaps.
• Partner with Client Delivery to identify cross-sell and upsell opportunities.
• Develop portfolio-level growth opportunities and solution concepts.
• Translate client and market requirements into product strategy and roadmaps.
• Maintain communication loops between Client Delivery, Product, Technology, Operations and Sales.
• Monitor product utilization and adoption to increase client value.
• Evaluate capabilities for standardization and reusable solutions.
• Gather market intelligence to inform strategy and investments.
• Support executive-level client discussions with Sales and Client Delivery.
• Develop business cases for product investments and automation.
• Ensure feasibility, regulatory compliance, and delivery impact with Operations.
• Maintain visibility into the product roadmap and timing for clients.
• Communicate new capabilities to Client Delivery and Sales for timely introductions.
• Measure impact of portfolio initiatives on revenue and client value.

Connaissances

Leadership

Voice of the Client

Cross-functional leadership

Strategic thinking

Commercial acumen

Roadmap alignment

Formation

Bachelor’s degree or equivalent combination of education and experience

Description du poste

Conduent seeks a Director, Client Strategy & Product to connect client needs, market trends and product strategy across the HCS portfolio, shaping solutions for growth and long-term value. The role spans Client Delivery, Product, Technology and Sales to translate insights into prioritized capabilities and scalable offerings.

The successful candidate will bring deep domain knowledge, executive presence, and the ability to translate client requirements into practical business and product