Director, Client Risk Engagement (Hybrid in Austin)

Visa; Denver (CO); Hybrid; USD 152,000 - 244,000; Full time

Job summary

Visa is seeking a Director - US Client Risk Engagements to partner with Community clients, delivering risk intelligence and strategic guidance that supports secure growth of payments. The role requires collaboration across teams, proactive risk assessments, and leadership in client engagements.

The position is hybrid and located in Austin, TX, with travel to meet clients as needed. Strong communication, deep risk knowledge and data-driven analysis are essential for success.

Qualifications

• 10+ years of work experience with a Bachelor’s Degree or 8+ years with an Advanced Degree or 3+ years with a PhD.
• 4 years in engaging and advising payment clients to adopt risk management best practices.
• Deep knowledge of the issuer risk environments and how Risk contributes to brand and business growth.
• Established relationships with senior client and partner leaders and ability to influence multiple teams.

Responsibilities

• Execute the strategic vision for how Risk should engage with Community clients to optimize impact.
• Conduct risk engagement sessions with clients to evaluate performance and provide data-based recommendations.
• Collaborate with Issuing and Acceptance Risk teams for a unified Visa approach.
• Partner with cross-functional teams (Sales, Analytics, Marketing, Risk and Identity Solutions) to drive initiatives.
• Identify opportunities to promote Visa risk products and client adoption.
• Provide client support relating to emerging fraud trends and ecosystem improvements.
• Lead internal and external multi-client speaking engagements.

Skills

Client engagement

Risk management

Payments ecosystem

Executive communication

Data analysis

Strategic thinking

Education

Bachelor's Degree

Advanced Degree (MBA/Master)

PhD

Job description

Visa is seeking a Director - US Client Risk Engagements to partner with Community clients, delivering risk intelligence and strategic guidance that supports secure growth of payments. The role requires collaboration across teams, proactive risk assessments, and leadership in client engagements.

The position is hybrid and located in Austin, TX, with travel to meet clients as needed. Strong communication, deep risk knowledge and data-driven analysis are essential for success.