Director, Client Executives (Fully Remote)

AffirmedRx; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

AffirmedRx is seeking a senior leader to lead and develop a team of Client Executives responsible for C-suite relationships, contract economics, renewal strategy, and performance guarantees across a portfolio of Tier 1 accounts.

You will set priorities, manage workload, and drive consistent engagement including business reviews, renewal timelines, and executive relationship plans while building broker/consultant relations at the executive level.

Qualifications

• Bachelor's degree or equivalent experience accepted.
• 10+ years in strategic account management or sales within PBM/healthcare.
• 3+ years leading a team.

Responsibilities

• Lead, coach, and develop a team of Client Executives responsible for C-suite and HR-leadership relationships, contract economics, renewal strategy, and performance guarantees across a portfolio of Tier 1 and strategic accounts.
• Set priorities, workload distribution, and account assignments across the team; ensure consistent quality and cadence of client engagement, including relationship strategy plans, business reviews, and renewal timelines.
• Own executive-level relationships with consultants and brokers, educating them on AffirmedRx's value proposition and positioning the Client Executive team as consultant-facing partners.

Skills

Team leadership

Strategic account management

Client success

PBM knowledge

Relationship management

Education

Bachelor's degree or equivalent experience in Business/Healthcare

Job description

• Lead, coach, and develop a team of Client Executives responsible for C-suite and HR-leadership relationships, contract economics, renewal strategy, and performance guarantees across a portfolio of Tier 1 and strategic accounts.
• Set priorities, workload distribution, and account assignments across the team; ensure consistent quality and cadence of client engagement, including relationship strategy plans, business reviews, and renewal timelines.

Consultant and Broker Relations:

• Serve as the executive-level relationship owner for key benefits consultants and brokers, ensuring each has a dedicated advocate within AffirmedRx.
• Build and execute a proactive consultant-relations strategy: engaging consulting firms directly, educating them on AffirmedRx's value proposition, and positioning the Client Executive team as consultant-facing partners.

Qualifications:

• Bachelor's degree in Business, Healthcare Administration, or related field; equivalent experience accepted.
• 10+ years in strategic account management, client success, or sales within a PBM, health plan, or managed-care environment; 3+ years leading a team.
• Strong understanding of PBM economics, contract structures, and performance guarantees, with demonstrated success in client retention and revenue growth.

AffirmedRx

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. They are committed to making pharmacy benefits easy to understand and always in the best interest of employers and the lives they impact.