Director, Account Management

Direct Recruiters Inc.; Town of Florida (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

A healthcare analytics firm located in New York is seeking an experienced professional to take charge of strategic client relationships within the managed care landscape. This role emphasizes relationship building and data-driven insights for healthcare plans, demanding strong communication skills and a collaborative spirit. Ideal candidates will possess a PharmD or RN, alongside relevant experience in account management and clinical strategy. Expect a professional environment and opportunities for growth, with travel requirements up to 40%.

Qualifications

• 3+ years of managed care experience required, preferably within a health plan or related organization.
• Proficient in client-facing presentations and business reviews.
• Demonstrated ability to manage multiple priorities and collaborate effectively.

Responsibilities

• Serve as primary lead for assigned health plan clients.
• Build and maintain relationships with Pharmacy leaders and Medical Directors.
• Partner with teams to align strategies and deliver measurable results.

Skills

Managed care experience

Strong communication skills

Client engagement

Cross-functional collaboration

Education

PharmD or RN

MBA or MMHC

Job description

Client Summary

• Healthcare analytics company focused on improving cost management and outcomes for complex therapies
• Works with national health plans to optimize high-cost specialty drug utilization
• Combines clinical expertise, data analytics, and market strategy to improve payer decision-making
• Positioned in the fast-growing market of specialty pharmacy and advanced therapy management
• Collaborative environment focused on delivering measurable value to healthcare organizations and patients

Position Responsibilities

• Serve as the primary strategic and relationship lead for assigned health plan clients.
• Build and maintain executive-level relationships with Pharmacy leaders and Medical Directors.
• Translate clinical, outcomes, and rebate data into clear, actionable client recommendations.
• Partner cross-functionally with Trade Relations, Clinical Pharmacy, and Analytics to align strategies and deliver measurable results.
• Lead quarterly business reviews and client presentations using data-driven storytelling to highlight performance and opportunities.
• Ensure operational excellence across client onboarding, reporting, and delivery commitments.
• Leverage AI tools and advanced analytics to enhance efficiency, insight generation, and client value.
• Maintain strict HIPAA and PHI compliance standards.

Experience & Skills

Required Experience and Qualifications

• PharmD or RN strongly preferred; MBA or MMHC strongly preferred
• 3+ years of managed care experience required, preferably within a health plan, PBM, or related healthcare organization
• Experience in Account Management, Clinical Strategy, or Client Services within the managed care industry required
• Experience supporting the development and delivery of client-facing presentations and business reviews
• Strong written and verbal communication skills, with the ability to translate data and clinical insights into clear, client-ready messaging
• Demonstrated ability to manage multiple priorities, collaborate cross-functionally, and support ongoing client relationships
• Comfortable engaging with clients and internal stakeholders in a professional, solutions-oriented manner
• Willingness to travel (up to 40%) for client meetings, in-person business reviews, and conferences

Preferred Experience and Qualifications

• Working knowledge of formulary management, utilization management, and clinical policy considerations; exposure to rebate contracting concepts preferred