Senior Director, Account Management (Fully Remote)

SmithRx; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Paid time off

Company holidays

Parental leave

401(k) retirement

Job summary

SmithRx is a venture-backed health-tech company disrupting the PBM sector. We are seeking a senior leader to build and scale our organizational effectiveness and leadership development.

You will lead Account Executives and Account Management leaders to strengthen leadership and business acumen. You will conduct regular talent assessments, create individualized development plans, and establish clear expectations, operating rhythms, and performance standards.

Qualifications

• Lead, coach, and develop Account Executives and Account Management leaders.
• Conduct regular talent assessments and identify high-potential employees.
• Create individualized development plans to strengthen leadership and business acumen.
• Establish clear expectations, operating rhythms, and performance standards.
• Ensure Account Executives operate proactively and become trusted strategic advisors.
• Drive consistency in account planning, QBRs, and escalation management.

Responsibilities

• Lead, coach, and develop Account Executives and Account Management leaders.
• Conduct regular talent assessments and identify high-potential employees.
• Create individualized development plans to strengthen leadership and business acumen.
• Establish clear expectations, operating rhythms, and performance standards.
• Ensure Account Executives operate proactively and become trusted strategic advisors.
• Drive consistency in account planning, QBRs, and escalation management.
• Evaluate team structure, workloads, and capacity for sustainable performance.
• Develop scalable frameworks and playbooks for consistent practices.
• Partner with Operations, Product, Sales, Finance, and other functions to deliver an integrated client experience.
• Competitive wellness benefits including medical, dental, vision, life insurance, and AD&D.
• Discretionary paid time off and paid company holidays.
• Parental leave and 401(k) retirement savings program.

Job description

• Lead, coach, and develop Account Executives and Account Management leaders.
• Conduct regular talent assessments and identify high-potential employees.
• Create individualized development plans to strengthen leadership and business acumen.
• Establish clear expectations, operating rhythms, and performance standards.
• Ensure Account Executives operate proactively and become trusted strategic advisors.
• Drive consistency in account planning, QBRs, and escalation management.

Organizational Effectiveness & Cross-Functional Partnership:

• Evaluate team structure, workloads, and capacity for sustainable performance.
• Develop scalable frameworks and playbooks for consistent practices.
• Partner with Operations, Product, Sales, Finance, and other functions to deliver an integrated client experience.
• Competitive wellness benefits including medical, dental, vision, life insurance, and AD&D.
• Discretionary paid time off and paid company holidays.
• Parental leave and 401(k) retirement savings program.

SmithRx

SmithRx is a venture-backed health-tech company that disrupts the pharmacy benefit management (PBM) sector by building a next-generation drug acquisition platform. With hundreds of thousands of members since 2016, the company prides itself on a mission-driven, collaborative culture.