Director, Carrier Managed Services Portfolio & Offers

Ciena; United States; Remote; USD 142,000 - 226,000; Full time

Job summary

Ciena is seeking a Director of Carrier Managed Service Portfolio and Offer Development to lead the evolution of managed services for telcos, service providers, carriers, and network operators worldwide. You will drive portfolio strategy, growth, and go-to-market execution while coordinating cross-functional teams and strategic partnerships.

The role requires 10+ years in telecom and strong leadership in business development, with expertise in portfolio strategy, service catalogs, and lifecycle

Qualifications

• 10+ years in telecom sales, business development, product management, or channel management.
• Leadership in business development, consultative sales and partner management.
• Experience with managed services portfolio strategy, service catalog development, offering standardization, and lifecycle governance.
• Experience working in global, cross-functional matrix environments.
• Knowledge of telecommunications managed services, market opportunities, and telecom technologies including optical transport, Carrier Ethernet, IP, and wave services.
• Commercial and financial acumen applied to growth strategy, service launches, pipeline development, and partner performance.
• Exceptional project management, communication, presentation, storytelling, and executive engagement skills.

Responsibilities

• Lead the CMS portfolio strategy for telcos, service providers, carriers, and network operators globally.
• Refresh the managed services catalog and introduce new service offerings aligned with partner and provider outcomes.
• Coordinate cross-functional engagement across Account Management, Product Line Management, Partner Programs, Regional Leaders, and CMS Business Development Consultants.
• Cultivate relationships with service providers and operators to align business development activities with growth strategies.
• Direct sales enablement and go-to-market initiatives within the Ciena Partner Network ecosystem (CPNe).
• Influence stakeholders through thought leadership and business-focused communication of complex technology concepts.
• Coach and mentor global teams while actively contributing to consulting, business development, and sales enablement activities.

Skills

Telecom sales

Business development

Partner management

Cross-functional leadership

Executive engagement

Project management

Storytelling

Consultative selling

Job description

Ciena is seeking a Director of Carrier Managed Service Portfolio and Offer Development to lead the evolution of managed services for telcos, service providers, carriers, and network operators worldwide. You will drive portfolio strategy, growth, and go-to-market execution while coordinating cross-functional teams and strategic partnerships.

The role requires 10+ years in telecom and strong leadership in business development, with expertise in portfolio strategy, service catalogs, and lifecycle