Director, Carrier Managed Services Portfolio & GTM

Ciena; United States; On-site; USD 141,700 - 226,300; Full time

Job summary

Ciena is seeking a Director of Carrier Managed Service Portfolio and Offer Development to drive the CMS strategy across Americas and EMEA. You will shape the portfolio, collaborate with partners and sales teams, and mentor a cross-functional group to deliver scalable value.

This role blends strategic leadership with hands-on execution, driving go-to-market plans, program governance, and customer outcomes in a dynamic, globally dispersed environment.

Qualifications

• Minimum 10+ years in telecom sales, business development, product management, or channel management.
• Experience with direct and indirect sales strategy, channel programs, and partner ecosystems.
• Familiarity with telecom managed services, products lifecycle, and market opportunities.

Responsibilities

• Lead the development, evolution, and execution of CMS portfolio strategy for Telcos, Service Providers, Carriers, and Network Operators globally.
• Coordinate cross-functional efforts across Account Management, Product Line Management, Partner Programs, and CMS Business Development.
• Develop go-to-market materials and ensure global consistency for indirect sales channels.

Skills

Leadership

Partnership growth

Consultative sales

Global teams

Telecom managed services

Telecom technologies

Product management

Lifecycle governance

Project management

Executive communication

Storytelling

Job description

Ciena is seeking a Director of Carrier Managed Service Portfolio and Offer Development to drive the CMS strategy across Americas and EMEA. You will shape the portfolio, collaborate with partners and sales teams, and mentor a cross-functional group to deliver scalable value.

This role blends strategic leadership with hands-on execution, driving go-to-market plans, program governance, and customer outcomes in a dynamic, globally dispersed environment.