Director, Care Engineering — AI-Driven Health Platform

Hims & Hers Health, Inc.; United States; Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Competitive salary & equity

Unlimited PTO & holidays

Comprehensive health benefits

ESPP

401k with match

Offsite team retreats

Job summary

Hims & Hers Health, Inc. is seeking a Director of Engineering for Care to own engineering strategy and delivery across clinician and patient experiences from intake to pharmacy handoff.

You will lead a team building compliant clinical systems, partnering with product, design, data, clinical, pharmacy, and operations leaders. The role emphasizes scalable architecture, reliability, and AI-enabled development.

Qualifications

• 12+ years in software engineering, including 5+ years managing managers or multiple teams in high-growth environments.
• Track record building and operating systems that handle clinical or other regulated health data, with working knowledge of HIPAA and compliance-driven design.
• Experience owning end-to-end user experiences with cross-functional product engineering teams.
• Strong grounding in modern service architectures (Spring Boot, Kotlin, PostgreSQL) and the judgment to guide design decisions in depth.
• Experience integrating third-party health and pharmacy systems, such as labs, e-prescribing networks, and pharmacy platforms.
• Ability to define and execute technical roadmaps tied to product vision and business outcomes.
• Strong communication skills and executive presence, translating between technical, clinical, and business stakeholders.
• A demonstrated ability to recruit, develop, and retain high-performing engineering talent.
• Comfort making risk trade-offs where patient safety and speed conflict.
• Preferred: experience in telehealth, digital health, or other regulated clinical environments.

Responsibilities

• Own technical vision, architecture, and delivery for Care, including intake, consultation, clinician workflows, prescribing, care-team and support tooling, and the handoff to pharmacy.
• Define and deliver the engineering roadmap with product and design, balancing innovation, reliability, scalability, and quality.
• Lead the shift to a durable domain model with clear boundaries and enforced contracts, moving teams off direct cross-domain database access and toward APIs and published events.
• Ensure the platform meets requirements for patient safety, clinical guardrails, security, privacy (HIPAA), and state and federal regulation, including controlled-substance prescribing.
• Set and hold reliability standards (SLOs, incident response) for patient-critical flows.
• Lead the transition to an AI-first engineering culture, with AI-assisted development, review, and spec-driven workflows backed by measurable goals.
• Build and mentor engineering managers and technical leaders, with a focus on succession planning and a strong technical bench.
• Own staffing and organizational strategy, including hiring, headcount planning, and team structure as the domain evolves.
• Drive alignment across teams and partners, managing trade-offs between speed, technical debt, and innovation.
• Represent engineering in executive forums, translating strategy, status, and risk for senior stakeholders.

Skills

Leadership & people mgmt

Healthcare tech systems

Cross-functional collaboration

Spring Boot

Kotlin

PostgreSQL

HIPAA/compliance awareness

Roadmap execution

Executive communication

Talent development & recruiting

Tools

REST APIs

Event-driven design

Job description

Hims & Hers Health, Inc. is seeking a Director of Engineering for Care to own engineering strategy and delivery across clinician and patient experiences from intake to pharmacy handoff.

You will lead a team building compliant clinical systems, partnering with product, design, data, clinical, pharmacy, and operations leaders. The role emphasizes scalable architecture, reliability, and AI-enabled development.