Director, Business Transitions

SEI; Pennsylvania; Hybrid; USD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a dynamic Director of Business Transitions to lead the onboarding of financial advisors. This pivotal role involves managing the transition of client accounts, ensuring a seamless experience for advisors. The ideal candidate will have extensive experience in the financial services sector, exceptional project management skills, and a deep understanding of the advisor business model. Join a collaborative team that values innovation and fosters growth, contributing to the future of advisory practices with a focus on simplifying complex processes and empowering independent advisors.

Benefits

Healthcare (Medical, Dental, Vision)

401(k) Match

Tuition Reimbursement

Flexible Paid Time Off (PTO)

Paid Parental Leave

Back-up Childcare Arrangements

Paid Volunteer Days

Discounted Stock Purchase Plan

Qualifications

• 10+ years of experience in financial services focusing on transitions.
• Strong understanding of independent advisor business model.

Responsibilities

• Oversee the transition of financial advisory firms to the SEI platform.
• Develop and optimize processes for account transfers.

Skills

Project Management

Communication Skills

Problem Solving

Analytical Skills

Knowledge of Account Transfer Processes

Education

Bachelor's Degree

Master's Degree

Tools

CRM Systems

Job description

SEI is seeking an experienced and dynamic Director of Business Transitions, specializing in helping advisors and advisory firms successfully operationalize business transitions, to join the Advisor Sales & Client Team.

SEI's Business Transitions team is committed to helping advisors and their teams plan for, operationalize, and execute successful business transitions. In this critical role, you will lead and oversee the seamless transition of financial advisors and their client accounts to the SEI platform, with a dual focus on onboarding advisors' accounts from other custodians and managing transitions of advisors between firms who are already using the SEI platform.

The ideal candidate will possess a deep understanding of the independent advisor business, exceptional project management skills, and a proven ability to navigate the complexities of account transfers and firm transitions. You will be instrumental in ensuring a positive and efficient experience for advisors joining or transitioning within the SEI ecosystem.

This role reports to the Managing Director of the Business Transitions Team within the Advisor Sales & Client Team. This role is based in SEI's Oaks, Pennsylvania headquarters.

What you will do:

• Oversee and manage the end-to-end process of transitioning financial advisory firms and client accounts to the SEI platform as well as manage the transition of advisors and their client accounts between firms already on the SEI platform (i.e., when an advisor leaves one firm to join another).

• Develop, implement, and optimize standardized processes and procedures for account transfers, ensuring accuracy, efficiency, and compliance.

• Serve as the primary point of contact for advisors and their staff throughout the account transition process, providing expert guidance and support.

• Collaborate closely with internal teams and key stakeholders, including sales, client management, operations, and technology, to coordinate transition activities and resolve issues.

• Identify and mitigate potential risks associated with transitions, ensuring minimal disruption to advisor business and client relationships.

• Develop and maintain comprehensive documentation of transition processes, workflows, and best practices.

• Monitor and analyze key transition metrics to identify areas for improvement and enhance the overall advisor experience.

• Provide training and support to internal teams on account transition procedures and systems.

• Stay current with industry regulations and best practices related to account transfers and advisor transitions.

What we need from you:

• A minimum of 10 years of experience in the financial services industry, with a focus on account transitions, advisor onboarding, or related operational functions.

• Proven experience managing complex projects and coordinating multiple stakeholders.

• Strong understanding of the independent advisor business model and the challenges associated with transitions.

• Exceptional communication skills, both written and verbal, with an ability to present complex topics in a clear, confident, and compelling way.

• Experience in multi-channel communication mediums, including individual face-to-face interactions, in-person and virtual one-to-many presentations, live video, recorded video, phone and email.

• Outstanding problem-solving and analytical skills with meticulous attention to detail.

• Demonstrated ability to work independently and as part of a team in a fast-paced environment.

• Extensive knowledge of account transfer processes (ACATs), industry regulations, and compliance requirements.

• Proficiency in using CRM systems and other relevant technology tools.

What we would like from you:

• Experience working with SEI's platform and systems.

• Current NASAA Series 65 or Series 66 license or ability to acquire within 90 days.

• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information, https://www.seic.com

If you are passionate about simplifying the complex and empowering independent advisors to make confident business decisions, fostering sustainable growth within advisory practices, and contributing your expertise to shape the future of the advice industry, we invite you to apply and be a part of our collaborative and growth-minded team.

SEI's competitive advantage:

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.

Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.

We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.

SEI is an Equal Opportunity Employer and so much more...

After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.

SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.