Director, Business Transitions

SEI Investments Company; Oaks (PA); Hybrid; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Director of Business Transitions to lead the onboarding of financial advisors. This pivotal role involves managing the seamless transition of client accounts and ensuring a positive experience for advisors. You will collaborate with various teams to optimize processes, mitigate risks, and enhance the advisor experience. Join a vibrant, growth-oriented team that values innovation and supports your professional development through comprehensive benefits and a commitment to work-life balance. If you're passionate about empowering advisors and shaping the future of the advice industry, this opportunity is for you.

Benefits

Comprehensive Health Coverage

Retirement Plans

Tuition Reimbursement

Flexible PTO

Support for Working Parents

Paid Parental Leave

Volunteer Days

Education Assistance

Qualifications

• Minimum of 10 years in financial services focusing on account transitions.
• Proven experience managing complex projects with multiple stakeholders.

Responsibilities

• Overseeing the end-to-end process of transitioning financial advisory firms.
• Developing and optimizing processes for account transfers to ensure compliance.

Skills

Project Management

Communication Skills

Problem-Solving

Analytical Skills

Account Transfer Processes

CRM Systems Proficiency

Education

10+ years in Financial Services

Tools

CRM Systems

Job description

SEI is seeking an experienced and dynamic Director of Business Transitions, specializing in helping advisors and advisory firms successfully operationalize business transitions, to join the Advisor Sales & Client Team.

SEI’s Business Transitions team is committed to helping advisors and their teams plan for, operationalize, and execute successful business transitions. In this critical role, you will lead and oversee the seamless transition of financial advisors and their client accounts to the SEI platform, focusing on onboarding accounts from other custodians and managing transitions of advisors between firms already using SEI.

The ideal candidate will have a deep understanding of the independent advisor business, exceptional project management skills, and proven ability to navigate account transfers and firm transitions. You will ensure a positive and efficient experience for advisors joining or transitioning within SEI.

This role reports to the Managing Director of the Business Transitions Team within the Advisor Sales & Client Team. The position is based at SEI’s headquarters in Oaks, Pennsylvania.

Responsibilities include:

1. Overseeing and managing the end-to-end process of transitioning financial advisory firms and client accounts to SEI, including transitions between firms on the platform.
2. Developing, implementing, and optimizing standardized processes for account transfers to ensure accuracy, efficiency, and compliance.
3. Serving as the primary contact for advisors during transitions, providing guidance and support.
4. Collaborating with internal teams—sales, client management, operations, technology—to coordinate activities and resolve issues.
5. Identifying and mitigating risks to minimize disruption to advisors and clients.
6. Maintaining documentation of processes, workflows, and best practices.
7. Monitoring transition metrics to identify improvements and enhance the advisor experience.
8. Providing training on transition procedures and systems.
9. Staying updated on industry regulations and best practices related to account transfers.

Qualifications:

• Minimum of 10 years in financial services, focusing on account transitions, advisor onboarding, or related operations.
• Proven experience managing complex projects with multiple stakeholders.
• Strong understanding of the independent advisor business model and transition challenges.
• Excellent communication skills, both written and verbal.
• Experience with multi-channel communication methods.
• Strong problem-solving and analytical skills with attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Extensive knowledge of account transfer processes (ACATs), regulations, and compliance.
• Proficiency with CRM systems and relevant technology tools.

Preferred:

• Experience with SEI’s platform.
• Current NASAA Series 65 or 66 license or ability to obtain within 90 days.
• Alignment with SEI’s values: courage, integrity, collaboration, inclusion, connection, and fun. For more info, visit https://www.seic.com.

If you are passionate about simplifying the complex, empowering advisors, and shaping the future of the advice industry, we invite you to apply and join our collaborative, growth-oriented team.

SEI’s benefits include:

Comprehensive health coverage, retirement plans, tuition reimbursement, hybrid work options, support for working parents, flexible PTO, and more. We foster a vibrant work environment with art, innovation, and a commitment to your success.

SEI is an Equal Opportunity Employer and values diversity in our workforce. We offer paid parental leave, back-up childcare, volunteer days, education assistance, and employee networks to support your growth and well-being.