A leading global strategic communications and advisory firm is seeking a Director of Business Systems to lead and optimize their core business platforms, including NetSuite, HubSpot, FP&A, HRIS, and Legal systems, while driving enterprise AI initiatives and M&A integrations. Reporting to the CIO, this leader will be responsible for creating a connected ecosystem that delivers reliable data, scalable processes, and real-time business insights.
Key Responsibilities:
- Own the roadmap, governance, and performance of NetSuite, HubSpot, HRIS, FP&A, and Legal systems.
- Design and manage integrations using tools such as Workato, Celigo, Boomi, MuleSoft, and APIs.
- Lead AI initiatives including workflow automation, conversational analytics, reporting, and operational insights.
- Create a unified data strategy and trusted source of truth across the organization.
- Partner with Finance, HR, Marketing, Legal, Operations, and Executive Leadership on system and process improvements.
- Lead systems integration and data migration efforts for acquisitions.
Required Qualifications:
- 12+ years of experience in Business Systems, Enterprise Applications, or IT leadership.
- 5+ years leading teams and managing enterprise application portfolios.
- Deep hands-on experience with NetSuite.
- Experience with HubSpot, FP&A platforms, and HRIS solutions.
- Strong integration experience utilizing Workato, Celigo, Boomi, MuleSoft, or similar technologies.
- Experience delivering AI, automation, analytics, or data-driven business solutions.
- Strong knowledge of SQL, data modeling, data warehousing, and BI tools such as Power BI, Tableau, or Looker.
- Experience supporting M&A integrations and enterprise data migrations.
- Understanding of professional services operations, including quote-to-cash, project accounting, utilization, and revenue recognition.
Preferred Qualifications:
- Professional Services, Consulting, Agency, or PE-backed company experience.
- Familiarity with AI technologies including OpenAI, Claude, Microsoft Copilot, RAG, and agent-based solutions.
- Bachelor's degree in Information Systems, Computer Science, Engineering, or related field.