Director, Business Analysis & Solutions Strategy

Unitedwaysem; Detroit (MI); Hybrid; USD 108,000 - 132,000; Full time

Benefits offered by this job

Medical, dental, vision

403(b) retirement plan

PTO 20 days per year

12 paid holidays

Floating holiday

ASPCA pet insurance

DoorDash discount

Job summary

United Way for Southeast Michigan (UWSEM) seeks a Director, Business Analysis & Solutions Consulting to lead business analysis and solution advisory work. You will partner with senior leaders to identify opportunities, design capabilities, and translate needs into actionable technology and process improvements.

You will supervise Analysts and Solution Consultants, facilitate discovery discussions, and develop recommendations that align with organizational goals.

Qualifications

• Bachelor's degree in Information Systems, Business Administration, Public Administration, Organizational Development, or related field.
• 7+ years in business analysis, business consulting, process improvement, or related disciplines.
• 3+ years of supervisory/management experience with coaching and workload prioritization.
• Experience leading requirements gathering, process analysis, and solution design across complex initiatives.
• Experience facilitating executive and cross-functional discussions to clarify needs and support decisions.
• Experience partnering with technical teams and stakeholders to evaluate or implement technology-enabled solutions.
• Working knowledge of BA methodologies, data concepts, and change management.

Responsibilities

• Lead Analysts and Solution Consultants, guiding discovery sessions and workshops.
• Translate organizational needs into practical business capabilities and technology solutions.
• Develop recommendations that support informed decision-making and business case development.
• Establish standards, methodologies, and best practices for business analysis and requirements gathering.
• Coach and develop a high-performing analytics team and drive collaboration.
• Act as a bridge between Information Services and Community Impact units.

Skills

Consultative skills

Requirements elicitation

Discovery facilitation

Process analysis

Stakeholder engagement

Executive communication

Project coordination

Coaching & mentorship

Cross-functional collaboration

Change management

Education

Bachelor's degree in Information Systems / Business Administration / Public Administration / Organizational Development

Tools

SDLC knowledge

Data & reporting concepts

Solution advisory experience

Job description

United Way for Southeast Michigan (UWSEM) seeks a Director, Business Analysis & Solutions Consulting to lead business analysis and solution advisory work. You will partner with senior leaders to identify opportunities, design capabilities, and translate needs into actionable technology and process improvements.

You will supervise Analysts and Solution Consultants, facilitate discovery discussions, and develop recommendations that align with organizational goals.